Digital Platform Project Leader - Ticketing & E-Commerce

Initial 6-month feasibility phase + 15-month delivery programme FTC

Join a leading European entertainment group as we embark on a transformative journey to enhance our digital ticketing platforms. We are on the lookout for a Project Manager who will spearhead the feasibility study and oversee the full delivery of a comprehensive platform modernization programme.

This is a high-profile, strategic position involving collaboration with senior executives across multiple countries.

Key Responsibilities

Lead the feasibility phase, defining scope, technical architecture, integrations, timelines, and budgets while providing board-ready plans.
Drive the execution of the full programme, coordinating cross-functional teams, managing suppliers, overseeing RFPs, and ensuring successful platform development.
Manage integrations related to CRM, payments, marketing, and security, along with QA and delivery governance.

What We’re Seeking

Extensive experience in managing transactional digital platforms (ticketing, e-commerce, or order-to-cash) is required.
Demonstrated success in delivering customer-facing digital services.
Strong understanding of platform architecture, integrations, real-time inventory, secure payments, and UX principles.
Exceptional stakeholder management skills with the ability to influence senior leadership.
Experience with Agile delivery methodologies and open-source platforms.
Willingness to travel to Nottingham and London as needed.

Desirable Qualifications

Background in live entertainment, music, events, or ticketing.
German language skills would be a plus.

If you are a digital platform PM with solid technical expertise and a talent for stakeholder engagement, and you are eager to shape a major transformation from the ground up, we would love to hear from you.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates.

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Digital Platform Project Leader - Ticketing & E-Commerce