Business Analyst -Digital Product Team

Company Description

CyOpsPath aims to simplify the job search process by providing a platform that consolidates job listings and refreshes opportunities every 12 hours to ensure relevance. Focused on connecting job seekers with genuine job roles, CyOpsPath customizes job boards to match users' unique skills and career goals. The platform helps individuals efficiently discover opportunities, whether they are starting their careers, making a transition, or seeking specialized roles. At CyOpsPath, our mission is to align your skills with the right opportunities for a more tailored job search experience.

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Job description: NPA WorldWide

We are looking for an experienced and driven Business Analyst to join our growing Digital Product team. This role is central to optimizing operational systems, streamlining integrations, and advancing our business intelligence capabilities. Reporting directly to the Director of Digital Product, youll play a key role in ensuring technology solutions improve efficiency, reduce costs, and empower smarter decision-making across the business.

If you thrive at the intersection of product, operations, and technology, and love solving complex challenges, this opportunity is for you.

What Youll Be Responsible For

Partner with Operations and Product teams to identify, document, and resolve WMS and backend system challenges.

Support software analysis and requirements for operational implementations (EDI, shipping methods, WMS systems, automation).

Troubleshoot data transfer / API issues and serve as a bridge between vendors and internal teams, ensuring clear communication of technical needs.

Design, execute, and manage system testing and validation (particularly in sandbox environments for WMS and supply chain systems).

Support and contribute to integration projects with external vendors.

Conduct detailed business intelligence and data analysis, identifying risks around customs duties, postage fees, and other expenditures.

Assist in developing and maintaining technical system requirements (Quickbase, CMMS, and other tools).

Analyze and troubleshoot software issues related to fulfillment and operational technologies.

Qualifications

What Well Love About You

Strong analytical skills with a knack for technical troubleshooting.

A collaborative, solutions-driven mindset with the ability to work independently on projects from start to finish.

Highly organized, detail-oriented, and proactive in managing priorities.

Excellent communicator who can translate complex technical requirements clearly.

Curious, adaptable, and always eager to learn.

Willing to work onsite regularly or travel frequently to ensure seamless collaboration.

What You'll Need to Have

4+ years of experience supporting or implementing software systems (preferably in product management or business analysis).

4+ years combined experience in WMS, supply chain technologies, EDI implementations, or similar domains.

Hands-on experience with software testing and validation in Agile environments.

Strong understanding of API functionality, with the ability to interpret and communicate technical details.