E-commerce, Social Media and Customer Service

**BMB Process & Filtration Inc. Burlington Ontario is looking for an E-Commerce, Social Media and Customer Service Coordinator to facilitate the management of two online shops selling world-class residential and industrial compressed air filters**

This position is in office only no remote work, reporting directly to the President. The skill set needed to succeed is as follows:

*Main Responsibilities**

Maintain CMS

Promote products across all channels

Provide customer service as needed

Maintain customer database and refresh content as needed

Utlize Google Anayltics to create strategies to grow web traffic and online sales

Audit content to remove redundant and/or duplicate information

Use social media to engage with current customers, reach new customers and announce new products with creative and engaging content

*Systems**

WordPress

Shopify

Google Analytics

Meta Business Suites

Canva, Photoshop, or InDesign

*Requirements**:

Diploma or degree in Marketing, Public Relations, E-Commerce, or a related field

Strong attention to detail and excellent problem solving skills

Excellent writing skills

Understanding of Search Engine Optimization, Pay Per Click, and Targeting

Superior customer service skills

Outstanding time management and ability to multi-task effectively

*Renumeration**

Competitive Salary

3-month probation period

Health Benefits

Free Parking

*Salary**: $40,000.00 per year
*Benefits**:
Dental care
Extended health care
On-site parking
Vision care

Schedule

8 hour shift
Monday to Friday
*Education**:
Secondary School (preferred)