HEAD OFFICE

Discover Rennaï, the beauty and modern self-care destination of the future.

At Rennaï, we are dedicated to helping individuals achieve well-being through 360° self-care in a highly accessible setting. Inspired by the French word Renaissance, meaning rebirth and renewal, we are committed to empower individuals on their journey towards self-care, self-love, and self-discovery.

Our range of carefully curated beauty products from around the world is complemented by personalized self-care services, including consultations with beauty, nutrition, and wellness experts. We offer a variety of services to nourish the mind, body, and soul, providing everything you need to feel your best, both inside and out.

Overview

The E-Commerce Manager is responsible for owning and optimizing the Rennaï's e-commerce channel end-to-end. This role leads online merchandising, site experience, content execution, and performance optimization to drive revenue growth, improve conversion, and deliver a best-in-class customer journey. Working cross-functionally with Marketing, Creative, Operations, and Technology teams, the E-Commerce Manager ensures the online store is commercially effective, operationally sound, and aligned with brand standards.

Key Responsibilities

E-Commerce Strategy & Performance

Own day-to-day and seasonal performance of the Shopify storefront, with accountability for revenue, conversion rate, AOV, and overall site health
Translate business goals into actionable e-commerce and merchandising strategies
Analyze performance data and customer behavior to inform optimization and trading decisions
Identify opportunities to improve conversion, navigation, and on-site engagement

Shopify Platform Ownership

Manage all aspects of the admin, including product setup, collections, navigation, pricing, promotions, tags, and meta fields
Ensure site functionality, content accuracy, and platform best practices are consistently maintained
Partner with Tech and external partners on enhancements, updates, and app integrations
Stay current on releases and recommend improvements to drive efficiency and performance

Merchandising, Content & UX

Lead digital merchandising strategy across homepage, collections, PDPs, and landing pages
Ensure product content, imagery, and storytelling are optimized for conversion and aligned with brand standards
Oversee site merchandising calendars tied to launches, promotions, and seasonal moments
Continuously evaluate UX and customer journey to reduce friction and improve discovery

Campaigns, Launches & Promotions

Own e-commerce execution for product launches, drops, and promotional events
Partner with Marketing to ensure site readiness for traffic-driving campaigns
Oversee promotional setup, sale logic, and pricing accuracy
Ensure flawless execution during key trading periods

Inventory, Operations & Cross-Functional Leadership

Partner with Operations and Buying to align inventory, assortment, and online availability
Monitor stock levels and adjust merchandising strategies to optimize sell-through
Lead cross-functional collaboration to ensure seamless execution across teams
Manage timelines, priorities, and workflows in a fast-paced environment

Analytics, CRO & Optimization

Track and report on key e-commerce KPIs using analytics and related tools
Lead conversion rate optimization initiatives and A/B testing efforts
Use insights to drive continuous improvements across PDPs, collections, and promotions
Support ROAS and acquisition efficiency through strong on-site performance

Experience & Qualifications

5+ years of experience in e-commerce, digital merchandising, or online retail
Proven hands-on experience managing a storefront (preferably Shopify)
Strong understanding of e-commerce KPIs, CRO, UX best practices, and digital merchandising
Experience partnering with Marketing, Creative, Operations, and Technology teams
Analytical and data-driven with a strong commercial mindset
Highly organized, detail-oriented, and comfortable managing multiple priorities
Excellent communication, collaboration, and stakeholder management skills

Bonus Points

Experience in DTC, fashion, beauty, or lifestyle retail
Familiarity with Shopify apps (Search & Discovery, reviews, personalization, CRO tools)
Exposure to paid media landing pages, product feeds, and omnichannel initiatives

Join our dynamic team and be part of a luxurious beauty experience that empowers individuals to embrace their uniqueness. Together, let's create an inspiring space where beauty and confidence flourish, making a lasting impact on our customers' lives.

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