Lead Product Manager

Lead Product Manager for Growth & Operations

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• This role will champion customer lifecycle success driving growth opportunities optimizing both operations agent experience within eCommerce channels managing product roadmaps that enhance acquisition onboarding engagement retention satisfaction collaborating with cross-functional teams designing building refining Medicare insurance experiences enabling customers compare options enroll plans engage journey ensuring customer growth initiatives success agent operational needs delivered excellence travel may be required occasionally remote position based company performance company policy applying metrics driven work style digital skills user empathy communication collaboration innovation influencing workshops settings data analysis evaluation continuous improvement internal external customers business requirements adapt changing circumstances remaining agile dynamic environment trends innovate innovative solutions strategically leveraging technology lead change educating partners supporting successful outcomes according companys goals vision mission continuously improving processes workflows organizational structure framework compliance industry regulations mandates laws guidelines instructions standards oversight prevention fraud abuse accountability personal liability limited indemnification legal recourse administrative relief recognized