E-Commerce Operations Assistant (Part-Time)

About Us

We’re a fast-growing e-commerce brand looking for an exceptional operations assistant to support the day-to-day flow of our business. This is a behind-the-scenes role for someone who is highly organized, proactive, and takes pride in doing things the right way.

We’re looking for a true self-starter — someone who can see what needs to be done, take ownership, and execute without being micromanaged. If you love systems, details, and keeping things running smoothly, this role will be a great fit.

What You’ll Do

• Inventory management:
• Export product data from Shopify and create organized spreadsheets for our 3PL warehouse, dropshippers, and inventory partners
• Communicate with our 3PL warehouse via email, track shipments, and follow up to ensure accuracy and timeliness
• Customer Service:
• Respond to customer service emails with professionalism and care via Gorgias during business hours.
• Shopify Operations:
• Add new products to our Shopify store and cross-list across sales channels (wholesale Shopify site, Faire, TikTok Shop)
• Manage product-related tasks within Shopify apps (upsells, product recommendations, related photos/videos)
• Proactively support general e-commerce and operations needs as they arise
• Collabs Coordination:
• Maintain our Creator Collabs in Notion and
• Perform light photo editing (cropping, background removal, web optimization)
• SOP Database:
• Maintain and update our SOP's in our Google Drive and Notion.

What We’re Looking For

• 1–3 years of experience in e-commerce operations, admin support, customer service or similar roles
• Strong working knowledge of Shopify (product uploads, apps, exports), Notion, Excel, and Gorgias.
• Extremely detail-oriented — accuracy matters here
• Highly organized and dependable
• Comfortable working in Excel / Google Sheets
• Strong written communication skills
• A self-starter who:
• Notices gaps or inefficiencies and fixes them
• Takes ownership of tasks without waiting to be asked
• Follows through and closes loops
• Someone who enjoys being a reliable, behind-the-scenes support to a growing business

Compensation & Schedule

• $18–22/hour, depending on experience
• 15–20 hours per week
• In-person role/Hybrid Role (Hudson, WI)