Ecommerce - Customer Service Specialist

**Overview**

• *Responsibilities**
• Manage and optimize product listings across various e-commerce platforms to ensure visibility and attractiveness.
• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring a seamless shopping experience.
• Utilize data entry skills to update inventory levels, product descriptions, and pricing information.
• Communicate effectively with team members and stakeholders to align on objectives and strategies.
• *Requirements**:
• Strong customer service skills with the ability to engage customers effectively.
• Experience in e-commerce or retail sales is a plus.
• Ability to communicate clearly both verbally and in writing.
• Detail-oriented with strong organizational skills for managing multiple tasks efficiently.
• Familiarity with e-commerce platforms (Shopify) and data entry processes is advantageous.
• Multilingual capabilities are a significant asset in enhancing customer interactions.

Join us as we continue to grow our online presence and deliver exceptional service to our customers

Pay: $17.50-$22.50 per hour

Expected hours: 35 per week

• *Benefits**:
• Paid time off

Schedule

• Monday to Friday

Work Location: In person

Expected start date: 2025-06-30