Position: E-commerce Sales and Digital Media Instructor

Status: Part-Time/ Non-exempt

Reports to: Economic Empowerment Program Manager

The Korean American Family Service Center, Inc. (KAFSC) is a leading non-profit organization assisting women, children, and families in the New York tri-state area in recognizing and eliminating relationship violence and abuse. Our counseling, education, advocacy, and support services help individuals empower themselves to build safe and healthy relationships based on mutual respect, compassion, and dignity. Each year, over 3,000 individuals benefit from one or more services that we provide. All our services are culturally sensitive, linguistically appropriate, and free.

Position Summary

KAFSC is seeking a patient, enthusiastic, and tech-savvy instructor to teach our E-commerce Sales and Digital Media course on selling handmade products through online platforms. The ideal candidate will guide non-native English-speaking adults with low-intermediate computer skills through every step of creating an Etsy shop, branding products, taking and editing photos, and writing product descriptions.

The instructor will be responsible for designing and delivering engaging, hands-on lessons tailored to the needs of adult learners breaking down technical tasks into easy-to-follow steps and helping students build confidence in selling their handmade products online.

Key Responsibilities

Deliver over 10 weeks of engaging lessons on Etsy selling, including:
○ Shop setup and navigation ○ Product photography and photo editing
○ Branding, writing product descriptions, and pricing
○ Listing products and Etsy SEO basics
○ Shipping, customer service, and basic marketing strategies
Design and prepare detailed lesson plans, presentation slides, and instructional worksheets for each class session
Collaborate with the Economic Empowerment team to develop and deliver student-centered, engaging curriculum
Provide hands-on support for students during in-class exercises
Offer constructive feedback on student work (photos, listings, descriptions)
Assist students in troubleshooting technical issues with computers or Etsy
Encourage students to practice skills independently and track progress
Adapt teaching methods to accommodate learners with varying computer skills
Foster a positive, inclusive classroom culture that encourages confidence, participation, and digital independence.
Participate in program-related planning meetings, events, and team activities, contributing to the ongoing evaluation and improvement of instructional strategies and outcomes.

Demonstrated Skills

Ability to create instructional slide presentations that help students navigate and understand course material.
Comfortable teaching basic computer use, internet navigation, and online platforms
Ability to manage lesson plans and guide students through weekly exercises
Able to advise students on product branding, photography, and visual presentation
Can troubleshoot student issues and offer practical solutions
Enthusiasm for adult education and serving underserved communities

Qualifications

Strong knowledge of Etsy and online selling practices
Experience in handmade arts, crafts, or small product sales preferred
Comfortable with photography, photo editing, and basic graphic tools (e.g., Canva, Pixlr, adobe)
Prior teaching, tutoring, or mentoring experience preferred
Excellent communication skills and patience with beginner learners
Ability to create a supportive, hands-on, and engaging classroom environment
Bachelor’s degree in a related or equivalent field preferred.
Korean language proficiency preferred

Compensation & Start Date

Salary : $30.00 per hour
Start Date: January 2026
Schedule: 4 hours/week, *days and exact hours to be determined based on semester schedule and/or student needs*

HOW TO APPLY

Please send your resume and cover letter to careers@kafsc.org with the subject line “E-commerce Sales and Digital Media Instructor ”. No phone calls, please.

KAFSC is an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive environment where all team members feel supported and empowered.

For more information about KAFSC and available opportunities, visit www.kafsc.org/careers.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and qualifications may be adjusted as necessary to meet the evolving needs of the organization and its programs.

Pay: $30.00 per hour

Expected hours: 4.0 per week

Education

Bachelor's (Preferred)

Experience

Sales: 1 year (Preferred)
E-commerce: 1 year (Required)
Adult education: 1 year (Preferred)

Language

Korean (Preferred)

Work Location: In person

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E-commerce Sales and Digital Media Instructor