Community & UX Marketing Specialist

**About Wondershare**

Wondershare Canada employs over 50 technology-loving marketers, video makers, animators, and designers who are highly energetic and fully dedicated to Wondershare.

Our mission is to build technology and software products that make every idea achievable for the new generation of creatives. And we empower our Canadian team to take on the most creative challenges to make this possible.

• *What are we looking for?**

We’re looking for a Community & UX Marketing Specialist who lives and breathes online communities — and also understands the craft of user experience design.

• *PLEASE APPLY WITH YOUR PORTFOLIO**
• *Key Responsibilities**:

Community Operations (Approx. 60%)

• Manage and grow online communities (e.g. Discord, Reddit, X, etc.), fostering active engagement.
• Monitor community discussions, respond to user questions, and identify recurring feedback.
• Plan and execute community campaigns, events, or interactive content to boost participation.
• Find and collaborate with external **content creators / community partners**.
• Stay updated on digital and cultural trends (2B + 2C) and translate them into community strategies.
• Summarize user sentiment and insights to share with internal teams.

UX Design & Research (Approx. 40%)

• Participate in **user research**: interviews, surveys, and feedback analysis.
• Create basic wireframes, user flows, and prototypes using **Figma** or similar tools.
• Collaborate with product and marketing teams to improve UX across community touchpoints.
• *Requirement and skills**:
• 2-3 years of experience in **community operations, digital marketing**.
• Hands-on experience with **community platforms** like Discord, Reddit, Telegram, etc.
• Solid UX design skills — including **wireframing, research, and interaction design**.
• Proficiency with tools like **Figma, Miro, Adobe** or similar.
• Good communication and cross-team coordination skills.
• Strong sense of digital culture, user behavior, and social trends.
• *Compensation Package**:
• Competitive salary commensurate with experience
• Bonus incentive program paid quarterly
• Comprehensive benefits including extended health and dental
• Personal spending account + Health spending account
• Vacation: 15 days
• Paid sick days
• Fun & Quirky Celebrations
• Sponsored social clubs and team events
• On-site parking
• Lots of growth opportunities
• **Wondershare is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, ancestry, place of origin, religion, family status, marital status, physical disability, mental disability, sex, age, sexual orientation, political belief, or conviction of a criminal or summary conviction offence unrelated to their employment.**_
• *Job Types**: Full-time, Permanent

Pay: $69,980.00-$81,600.00 per year

Additional pay

• Bonus pay
• *Benefits**:
• Casual dress
• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care

Flexible language requirement

• French not required

Schedule

• 8 hour shift
• Monday to Friday

Application question(s)

• Please share your portfolio here:
• *Experience**:
• community operations and digital marketing: 3 years (required)
• UX design: 2 years (required)
• *Location**:
• Burnaby, BC (required)

Work Location: In person