Strategic CS Operations Lead for Transformation

A leading e-signature and contract management company is seeking a Sr CS Strategy & Operations Manager in San Francisco. In this hybrid role, you'll drive strategic initiatives within Customer Success, solve complex business problems, and lead analytical projects that shape operational decisions. The ideal candidate will bring at least 12 years of experience and a strong background in program management, business analysis, and stakeholder engagement. Join a collaborative team dedicated to enhancing customer outcomes and company performance.