**Become a part of our caring community and help us put health first**

At Humana, we're transforming the future of healthcare through strategic interoperability and data connectivity. As an Enterprise Transformation Lead on the Interoperability Team, you will spearhead our recruiting efforts to expand partnerships with providers and electronic medical record (EMR) vendors. Your focus will be on accelerating adoption of interoperability products with our provider network to improve health outcomes and advance value-based care initiatives.

This Enterprise Transformation Lead combines relationship-building, strategic program implementation, and data connectivity expertise across major EMR platforms like Epic, eClinicalWorks, athenahealth, and Veradigm. You will work closely with corporate and market teams, as well as provider relationship managers, to support and scale our interoperability efforts.

*Key Responsibilities**

+ Serves as a strategic liaison to market partners and provider-facing teams, helping them understand and promote interoperability offerings.

+ Leads provider recruitment, onboarding, and Kickoff meetings for new interoperability implementations.

+ Tracks and manages provider progress through the data connection lifecycle, ensuring timely and complete integration.

+ Identifies and supports opportunities to enhance supplemental data collection (e.g., HEDIS, Lab Data) via direct connections.

+ Educates provider partners on best practices, updates, and ongoing improvements.

+ Maintains regional Live Connection Tracking and status of in-process EMR connections.

+ Utilizes internal tools (Salesforce CRM, Compass, and Cotivity) to identify, prioritize, and activate new provider recruitment targets.

+ Coordinates with Humana's Interoperability Recruiting and Implementation teams to advance provider implementations and monitor timelines.

+ Submits and manages interoperability support requests in partnership with corporate and vendor teams.

+ Drives strategic planning for future implementations by aligning regional goals and incentives (e.g., POCA).

+ Tracks and manages vendor utilization and incentives for connected providers.

+ Supports Medicaid recruiting and implementations to optimize retrieval methods using interoperability pathways (e.g. MRR).

+ Collaborates with contracting and product teams to ensure alignment between recruitment strategy and business objectives.

*Use your skills to make an impact**
*Required Qualifications**

+ Bachelor's degree in business, healthcare, marketing, or related field **and** 2 years of experience in sales, account management or provider recruitment experience **OR** 4 years of work experience in sales, account management or provider recruitment.

+ Strong understanding of Electronic Medical Record (EMR) vendor ecosystems (Epic, eCW, athenahealth, Veradigm).

+ Prior experience in managed care, Medicare, or Medicaid.

+ Excellent interpersonal and communication skills with the ability to manage both internal and external relationships.

+ Demonstrated ability to work independently and manage complex cross-functional projects.

+ Ability to manage competing priorities in a fast-paced environment.

*Preferred Qualifications**

+ Previous experience working with a start-up business or business ownership.

+ PMP or Six Sigma certification.

+ Experience leading cross-functional initiatives or managing a team.

+ Working knowledge of quality improvement and data integration (e.g., HEDIS, lab data, retrieval methods).

*Additional Information**

+ **Workstyle:** This is a remote position.

+ **Travel:** Up to 20% to Louisville, KY for business and team engagement meetings.

+ **Typical Workdays and Hours:** Monday - Friday; 8:30am - 5:00pm, Eastern Standard Time (EST).

*WAH Internet Statement**

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

+ Satellite, cellular and microwave connection can be used only if approved by leadership.

+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

*Interview Format**

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

*Scheduled Weekly Hours**

40

*Pay Range**

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

*Description of Benefits**

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 10-14-2025

*About us**

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

*Equal Opportunity Employer**

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Qualifications

Bachelor's degree in business, healthcare, marketing, or related field **and** 2 years of experience in sales, account management or provider recruitment experience **OR** 4 years of work experience in sales, account management or provider recruitment
Strong understanding of Electronic Medical Record (EMR) vendor ecosystems (Epic, eCW, athenahealth, Veradigm)
Prior experience in managed care, Medicare, or Medicaid
Excellent interpersonal and communication skills with the ability to manage both internal and external relationships
Demonstrated ability to work independently and manage complex cross-functional projects
Ability to manage competing priorities in a fast-paced environment
Previous experience working with a start-up business or business ownership
PMP or Six Sigma certification
Experience leading cross-functional initiatives or managing a team
Working knowledge of quality improvement and data integration (e.g., HEDIS, lab data, retrieval methods)
**Travel:*
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Benefits

**Workstyle:*
Up to 20% to Louisville, KY for business and team engagement meetings
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required
40
*Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting
The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc
$115,200 - $158,400 per year
This job is eligible for a bonus incentive plan
This incentive opportunity is based upon company and/or individual performance
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being
Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work
Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities

Responsibilities

You will work closely with corporate and market teams, as well as provider relationship managers, to support and scale our interoperability efforts
Serves as a strategic liaison to market partners and provider-facing teams, helping them understand and promote interoperability offerings
Leads provider recruitment, onboarding, and Kickoff meetings for new interoperability implementations
Tracks and manages provider progress through the data connection lifecycle, ensuring timely and complete integration
Identifies and supports opportunities to enhance supplemental data collection (e.g., HEDIS, Lab Data) via direct connections
Educates provider partners on best practices, updates, and ongoing improvements
Maintains regional Live Connection Tracking and status of in-process EMR connections
Utilizes internal tools (Salesforce CRM, Compass, and Cotivity) to identify, prioritize, and activate new provider recruitment targets
Coordinates with Humana's Interoperability Recruiting and Implementation teams to advance provider implementations and monitor timelines
Submits and manages interoperability support requests in partnership with corporate and vendor teams
Drives strategic planning for future implementations by aligning regional goals and incentives (e.g., POCA)
Tracks and manages vendor utilization and incentives for connected providers
Supports Medicaid recruiting and implementations to optimize retrieval methods using interoperability pathways (e.g. MRR)
Collaborates with contracting and product teams to ensure alignment between recruitment strategy and business objectives
*Use your skills to make an impact**
**Typical Workdays and Hours:*
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job
*Scheduled Weekly Hours**

Enterprise Transformation Lead

Job Type