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Lindsay Sylvester, Director of Marketing Operations, Marketing & Communications

  • *About the Role**

The position focuses on achieving excellence in four main accountabilities:

  • **Brand Voice & Content Development**: Help maintain and evolve the Amii brand voice and tone across public-facing content.
  • *Required Skills / Expertise** **Key Responsibilities**:
  • *Campaign & Marketing Copy**
  • Collaborates with Marketing Managers and Designers to shape messaging frameworks and creative direction
  • Optimizes content for clarity, action, and accessibility
  • *Brand Voice & Content Development**
  • Helps evolve and maintain a consistent brand voice across all channels
  • Contributes to content for blog posts, web pages, speaker notes, event scripts, and internal documents
  • Proofreads and edits content from others to ensure quality and consistency
  • Maintains shared writing resources, such as style guides and messaging documents
  • Experiments with Generative AI tools (e.g., ChatGPT, GrammarlyGO) to support brainstorming, drafting, and editing, while maintaining high standards for originality and voice
  • *Collaboration & Editorial Support**
  • Participates in brainstorming sessions and campaign planning meetings
  • Provides writing and editing support to cross-functional teams as needed
  • *Community Engagement**
  • Monitors social media platforms regularly and responds to comments, questions, and messages in a timely and professional manner to foster positive brand relationships
  • Manages live chat interactions, providing real-time audience support and engagement with website visitors
  • Supports the planning and execution of organization-wide events that foster community engagement, build relationships, and create opportunities for meaningful connections and collaboration
  • *Qualifications**:
  • Post Secondary Degree or Diploma in Communications, Marketing, Journalism, English, or a related field or equivalent combination of education and experience
  • 5+ years of professional writing or copywriting experience
  • Proven ability to write across formats: digital, print, social, and editorial
  • Experience working within an established brand voice
  • Experience working collaboratively with cross-functional teams
  • Comfortable writing from briefs or stakeholder interviews
  • Familiarity with SEO, accessibility standards, and writing for web
  • Proficient in Google Workspace
  • Basic knowledge of content management systems e.g., Storyblok (nice to have)
  • *Knowledge, Skills and Abilities (KSA)**:
  • Excellent writing, editing, and proofreading skills with a strong attention to detail
  • Deep understanding of tone, voice, and how to tailor messages to different audiences
  • Ability to transform complex or technical ideas into simple, engaging copy
  • Collaborative mindset and ability to work with diverse stakeholders
  • Highly organized, self-directed, and able to manage multiple deadlines
  • Familiarity with project and content planning tools (e.g., Asana, Trello, etc.)
  • Curious, creative, and comfortable giving and receiving feedback
  • Committed to continuous improvement and staying up-to-date with writing best practices
  • Familiarity with Generative AI writing tools and an understanding of their strengths, limitations, and ethical use in a content creation context
  • *What you'll love about us**
  • A professional yet casual work environment that encourages the growth and development of your skills
  • Participate in professional development activities
  • Gain access to the Amii community and events
  • A chance to learn from amazing teammates who support one another to succeed
  • Competitive compensation, including paid time off and flexible health benefits
  • A modern office located in downtown Edmonton, Alberta
  • *About Amii**

One of Canada’s three main institutes for artificial intelligence (AI) and machine learning, our world-renowned researchers drive fundamental and applied research at the University of Alberta (and other academic institutions), training some of the world’s top scientific talent. Our cross-functional teams work collaboratively with Alberta-based businesses and organizations to build AI capacity and translate scientific advancement into industry adoption and economic impact.

  • *How to Apply

Job Type

Job Type
Full Time
Location
Edmonton, AB

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