MGR CONFLICT TRANSFORMATION

Position Details

Position Information

Recruitment/Posting Title

MGR CONFLICT TRANSFORMATION

Job Category

Staff & Executive - Human Resources

Department

Employment Equity

Overview

Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.

For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.

University Human Resources (UHR) supports the Rutgers mission as an institution of prominence, preeminent in research, teaching, service, and clinical care. We strive to provide the highest level of customer service in delivering a comprehensive network of programs, services, and expertise to attract, retain, and develop diverse and highly skilled top talent.

Posting Summary

Rutgers, The State University of New Jersey is seeking a Manager - Employee Partners for Conflict Transformation for the Office of Workplace Culture within University Human Resources. The Manager of EmPaCT is a highly visible and strategically critical leadership role within the Office of Workplace Culture. Serving as the architect and driving force behind the University's approach to employee conflict transformation, the Manager is charged with creating and executing innovative, holistic, and inclusive models for conflict navigation and professional development. These efforts directly support a healthy organizational climate and build leadership capacity. This role is responsible for shaping a culture in which conflict is recognized as a catalyst for growth and a core component of leadership development. The Manager leads the design and delivery of EmPaCT's signature programs and services, which support thousands of faculty and staff annually through coaching, team engagements, and conflict resolution interventions.

Among the key duties of the position are the following:

Strategic Leadership & Relationship Building

• Builds and sustains strong partnerships with senior University leaders, including Chancellors, Deans, Department Chairs, and executive stakeholders across diverse academic and administrative units.
• Leads customized team retreats, leadership development engagements, and facilitated dialogues for departments ranging in size from small workgroups to university-wide convenings of 300+ participants.
• Serves as a trusted partner and advisor in the most sensitive and complex organizational matters involving team dysfunction, leadership challenges, and systemic conflict.

Cross-Campus Collaboration

• Represents EmPaCT as a key contributor and thought leader across several institutional initiatives and governance groups.
• Ensures that EmPaCT's services are integrated into broader campus strategies for inclusive excellence and workforce resilience.

Program Oversight & Supervision

• Provides strategic direction and day-to-day leadership for the EmPaCT unit, including direct supervision, mentorship, and professional development of the Associate Conflict Management Specialist.
• Leads the development and continuous improvement of EmPaCT's core services and resources, including standard workshops such as Non-Violent Communication and Difficult Conversations, which are available to all faculty and staff.

Data-Driven Innovation & Operational Excellence

• Oversees EmPaCT's case management operations, including the development and utilization of the OneSource system to monitor case trends, assess organizational needs, and evaluate program effectiveness.
• Leverages data and stakeholder feedback to identify patterns, generate insights, and inform strategic planning and resource allocation.

Project Leadership & Institutional Impact

• Leads or contributes to high-impact institutional initiatives and special projects aligned with the University's strategic goals for talent development, community well-being, and organizational effectiveness.
• Demonstrates agility in responding to emerging needs and provides leadership on mission-critical efforts to strengthen employee engagement and trust across the institution.

FLSA

Exempt

Grade

07

Salary Details

Minimum Salary

94492.000

Mid Range Salary

119604.000

Maximum Salary

144715.000

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Position Status

Full Time

Working Hours

Standard Hours

37.50

Daily Work Shift

Work Arrangement

Union Description

Administrators Confidential

Payroll Designation

PeopleSoft

Seniority Unit

Terms of Appointment

Staff - 12 month

Position Pension Eligibility

ABP

Qualifications

Minimum Education and Experience

• Master's degree in a related field or an equivalent combination of education and/or experience
• At least three (3) years of progressively responsible experience in conflict management role and/or human resources or an equivalent combination of education and/or experience.

Certifications/Licenses

Required Knowledge, Skills, and Abilities

• Strong background in leadership development, coaching, change management, mediation, and conflict resolution.
• Outstanding oral and written communication, interpersonal, time management, and project management skills.
• Strong analytical and problem-solving skills.
• Ability to think strategically.
• Comfortable managing difficult situations, while presenting a high level of professional maturity, diplomacy, resiliency, and adaptability.
• Demonstrated ability to manage confidential and sensitive information.
• Professional experience involving significant responsibilities in facilitation, mediation, leadership development and/or employee relations work.

Preferred Qualifications

• Experience in higher education and ombuds roles.
• 5 years of experience.

Equipment Utilized

Physical Demands and Work Environment

Special Conditions

Posting Details

Posting Number

25ST2575

Posting Open Date

12/15/2025

Special Instructions to Applicants

Regional Campus

Rutgers University-New Brunswick

Home Location Campus

Cook (RU-New Brunswick)

City

New Brunswick

State

NJ

Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement