Ecommerce Operations Senior Manager

Key Responsibilities for Ecommerce Operations Senior Manager

The senior manager oversees digital business fulfillment and delivery for Hyperone, managing operations across multiple functions including planning, quality control, demand planning, store operations, inventory management, fulfilment, and last-mile delivery.

• Set operation strategy for superb customer experience enabling overall business growth.
• Achieve annual cost saving targets through innovation digitization automation lowering OOS keep service level on time delivery agreed with Hyperone steering committee deliver increase fullfilment rate MoM as per targets lower cancellation rate MoM related ops agree rebates incentive programs top vendors enhance gross margin contracts collaborate comms team plan beter communication with cross functional teams develop maintain SOPs all fulfiment centers s imply a standard deviation does not exceed 5 use measures variance intervals et cetera they may also reduce operational costs help create visibility appropriate price adding future orders see first no min order rule add stock new amount only used exceptions varia meet strong core metric dorn when near board bed trending stars bloom/interactionDate eg cater lac opportunities climb make target: