Customer Service Transformation Consultant

Customer Service Transformation Consultant

We are seeking an experienced consultant to enhance customer service solutions. Key responsibilities include:

• Leveraging technologies like Genesys and Salesforce to drive digital innovation.
• Collaborating with cross-functional teams to develop and implement customer-centric solutions.
• Providing expert consulting services to clients to improve their customer service capabilities.

This role is based in Morristown, New Jersey, and offers competitive compensation with a focus on innovative problem-solving and team collaboration.