Ecommerce Advisor

Company

Finning Canada

Number of Openings

1

Worker Type

Temporary

Position Overview

• *Job Description**:

Major Job Functions

• Confirm customer for data authorization
• Providing attention to customer needs and adapting as these evolve
• Building strong customer relationships and delivering customer centric solutions
• Quick learner - this is an entry level position with an expectation for a significant investment in training. Ability to retain and understand Finning offerings is paramount to providing value to customers and successfully selling
• Understands and adheres to Finning policies and procedures, including safety, expense management
• Accountable to represent Finning to external customers in a professional and courteous manner and always maintaining the highest ethical standards
• Develop and maintain effective working relationships within the team and with other Finning teams, be open to new ideas and opportunities
• Accountability for supporting customers through the ecommerce activation process

Specific Skills

• Strong customer service skills, customer empathy, conflict resolution skills
• Excellent communication skills, comfortable making cold calls via telephone
• Organized and ability to work independently
• Exudes professionalism and reliability
• Basic selling skills