Job Description

The Field Growth & Customer Experience Marketing Specialist reports up through the regional marketing leadership directly supporting the District Manager and is responsible for executing brands, products, activations, and program standards in assigned markets to drive profitable growth within Aramark’s fastest growing segment - Refreshments. They will be responsible for management and implementation of Aramark Refreshments’ marketing objectives and activities including local store marketing initiatives, regional marketing programs, client activations, product and equipment marketing, and product management and analysis. This will include both new business and base business clients. This role serves as a critical liaison between Aramark’s marketing team and field operations ensuring that both the field team and client needs are met, while adhering to Aramark standards.

COMPENSATION: The salary range for this position is $55,000 to $65,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Job Responsibilities

Assist with the field execution of programming in Office Coffee Services, Vending, Amenity Snack & Go, and Micromarket accounts to ensure program merchandising and proper planograms are implemented at all client sites.
Implement national marketing initiatives while developing and executing local promotional calendars at client sites.
Deploys new product innovation opportunities with field teams to execute at new and existing client sites.
Assist in the oversight and implementation for all internal national and local sales generating initiatives.
Develop social content that promotes regional activities, experiences, innovations, new openings as well as spotlights employees to support the social media team’s overall marketing/communication strategy.
Participate in identifying, developing, and evaluating local marketing strategy.
Present marketing initiatives and innovations during client meetings as well as report outs of prior initiatives
Partner with District Manager to ensure the sales and profitability of product lines or services, analyze business developments and monitor market trends.
Assist in the opening of all new regional client locations in conjunction with the field team.

Responsibilities Continued

Coordinate new and existing store marketing responsibilities i.e., signage and planogram activations.
Meet with vendors and distributors to manage product or equipment assessment, distribution, and implementation.
Supports field team with the development of tailored client solutions for local or key account clients.
Serve as primary point of contact for field questions regarding convenience retail platform, product, and programming.
Collaborates with OpX regional manager, local finance manager, route manager and marketing leadership for continuous improvement on current product and programming standards.
Supports select local client meetings and Micromarket installs.
Coaches and trains local Route Managers and Business Development Manager(s) on Aramark’s marketing initiatives.
Ability to take delivery on key projects, as necessary.

Qualifications

Bachelor’s Degree preferred.
A minimum of 2 years client marketing experience, with a demonstrated record of success and effective performance.
Experience or demonstrated ability to work effectively in a team-based environment within a heavily matrixed organization.
Excellent verbal, written and interpersonal communication skills.
Ability to synthesize multiple inputs into a clear, concise, and useful recommendation.
Strong organizational and project management skills
Microsoft Office proficient (Word, Excel, PowerPoint).
Adobe Creative Suite experience a plus.
Ability to travel 30%

The Field Growth and Customer Experience Marketing Specialists (FGCXS) role is a key member of our Refreshments Marketing Team and was created with the purpose of being an in-office and in-field position to help build a strong connection within the local Market Centers and partner with operations and sales teams to enhance the client and customer experience.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Qualifications

A minimum of 2 years client marketing experience, with a demonstrated record of success and effective performance
Experience or demonstrated ability to work effectively in a team-based environment within a heavily matrixed organization
Excellent verbal, written and interpersonal communication skills
Ability to synthesize multiple inputs into a clear, concise, and useful recommendation
Strong organizational and project management skills
Microsoft Office proficient (Word, Excel, PowerPoint)
Ability to travel 30%
The Field Growth and Customer Experience Marketing Specialists (FGCXS) role is a key member of our Refreshments Marketing Team and was created with the purpose of being an in-office and in-field position to help build a strong connection within the local Market Centers and partner with operations and sales teams to enhance the client and customer experience

Benefits

COMPENSATION: The salary range for this position is $55,000 to $65,000
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources
Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage
Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works

Responsibilities

The Field Growth & Customer Experience Marketing Specialist reports up through the regional marketing leadership directly supporting the District Manager and is responsible for executing brands, products, activations, and program standards in assigned markets to drive profitable growth within Aramark’s fastest growing segment - Refreshments
They will be responsible for management and implementation of Aramark Refreshments’ marketing objectives and activities including local store marketing initiatives, regional marketing programs, client activations, product and equipment marketing, and product management and analysis
This will include both new business and base business clients
This role serves as a critical liaison between Aramark’s marketing team and field operations ensuring that both the field team and client needs are met, while adhering to Aramark standards
Assist with the field execution of programming in Office Coffee Services, Vending, Amenity Snack & Go, and Micromarket accounts to ensure program merchandising and proper planograms are implemented at all client sites
Implement national marketing initiatives while developing and executing local promotional calendars at client sites
Deploys new product innovation opportunities with field teams to execute at new and existing client sites
Assist in the oversight and implementation for all internal national and local sales generating initiatives
Develop social content that promotes regional activities, experiences, innovations, new openings as well as spotlights employees to support the social media team’s overall marketing/communication strategy
Participate in identifying, developing, and evaluating local marketing strategy
Present marketing initiatives and innovations during client meetings as well as report outs of prior initiatives
Partner with District Manager to ensure the sales and profitability of product lines or services, analyze business developments and monitor market trends
Assist in the opening of all new regional client locations in conjunction with the field team
Coordinate new and existing store marketing responsibilities i.e., signage and planogram activations
Meet with vendors and distributors to manage product or equipment assessment, distribution, and implementation
Supports field team with the development of tailored client solutions for local or key account clients
Serve as primary point of contact for field questions regarding convenience retail platform, product, and programming
Collaborates with OpX regional manager, local finance manager, route manager and marketing leadership for continuous improvement on current product and programming standards
Supports select local client meetings and Micromarket installs
Coaches and trains local Route Managers and Business Development Manager(s) on Aramark’s marketing initiatives
Ability to take delivery on key projects, as necessary

Field Growth & Customer Experience Marketing Specialist

Job Type