At Paystand, we're not just another fintech company-we're trailblazers in decentralized finance (DeFi), transforming how businesses manage their finances. With thriving hubs in Santa Cruz, San Francisco, Austin, Minneapolis, Mexico City, Hermosillo, and Guadalajara, we're leading a global revolution in financial systems. Recognized on the Inc. 5000 list for five consecutive years, we're among the fastest-growing companies reshaping the future of finance.

Our Expanding Ecosystem: Paystand isn't just a company-it's a growing global network. With the strategic acquisitions of Teampay, a leader in spend management, and Yaydoo, a top AR and AP platform in Latin America, we're building an expansive ecosystem designed to revolutionize financial operations and fuel business growth worldwide.

Why Paystand?

What We Do: By harnessing the power of blockchain technology, we digitize receivables, automate financial processes, reduce time-to-cash, lower transaction costs, and unlock new revenue streams for businesses.

Why We Do It: We're driven by a mission to revolutionize digital payments and decentralize finance, creating a more open, inclusive, and transparent financial ecosystem, starting with B2B payments.

How We Do It: As change-makers in the DeFi movement, we don't just follow trends-we set them. If you're passionate about shaping the future of fintech and eager to redefine what financial technology should look like, Paystand is the place where you can make a significant impact.

Join Us: Be part of something bigger. Join Paystand and help us lead the financial revolution.

Role at a Glance

We are seeking a highly motivated and experienced Marketing Operations Manager to join our demand generation team. In this critical role, you will be responsible for managing our marketing automation platform (Hubspot), optimizing workflows, ensuring data quality, and providing actionable insights to drive lead generation and pipeline growth. You will work closely with the Head of Demand Generation, RevOps, and the marketing team to streamline processes, improve efficiency, and maximize the impact of our marketing efforts.

Role and Key Responsibilities

Below please find the key responsibilities of the role, other responsibilities or duties might be assigned as necessary.

Marketing Systems & Tools

Administer and manage integrations across Paystand's marketing systems and tools.
Provide user support and user training as needed
Manage system renewals, upgrades, and/or system expansion
Assist in vendor evaluation and contract negotiations

Workflow Optimization

Audit and document existing Hubspot workflows and processes.
Identify and consolidate redundant or inefficient workflows.
Design and implement new workflows to automate marketing tasks and improve lead routing.

Data Management

Develop and enforce data quality standards and best practices.
Implement data enrichment and cleansing processes.

Lead Scoring & Segmentation

Collaborate with sales and marketing to develop and implement a lead scoring model.
Segment the database based on ERP, persona, and other key attributes.
Optimize nurture programs based on lead score and segmentation.

Lead Funnel Management

Manage and audit the marketing lead funnel in Hubspot
Ensure proper lead routing and track lead follow-up
Optimize the processes for lead capture, processing, routing, and scoring
Conduct ongoing data analysis to track leads in the marketing funnel
Create and manage workflows and forms in Hubspot

Reporting & Analytics

Generate insights into campaign/channel performance through reports and dashboards
Conduct in-depth data analysis to identify trends, opportunities, and areas for improvement
Provide meaningful and actionable insights to improve marketing performance

Sales & Marketing Alignment

Work closely with RevOps to ensure alignment between sales and marketing processes.
Support sales enablement efforts by providing data and insights.
Help optimize the lead handoff process from marketing to sales.

Training & Support

Provide training and support to the demand generation team on Hubspot and marketing automation best practices.
Develop and maintain documentation for key processes and workflows.

Requirements & Qualifications

Minimum of 5 years in a marketing operations role or similar capacity.
Experience with marketing automation platforms (e.g., Hubspot, Marketo, Pardot) required; Hubspot experience preferred.
Strong understanding of marketing automation principles and ability to quickly learn new technologies.
Comfortable with experimentation and a willingness to explore new technologies and approaches to improve efficiency.
Experience with lead scoring, segmentation, and nurture programs.
Strong analytical skills and experience with data analysis and reporting.
Excellent communication, collaboration, and problem-solving skills.
Ability to work independently and manage multiple projects simultaneously.
Experience with other marketing technologies (e.g., CRM, sales engagement platforms, ABM tools) a plus.
Fluency in English.

Bonus Points

Experience with financial technology or B2B payments.
Experience working in a fast-growing startup environment.
Familiarity with agile marketing methodologies.
Experience with AI-powered marketing tools and automation technologies.

Compensation and perks

Compensation ranging from $92,000 to $140,000 OTE, based on your experience.
Enjoy generous PTO and sick leave, because we believe in balance.
401(k) retirement plan with employer matching.
We've got your health covered with comprehensive health dental and vision insurance plans.
Fuel your days with free snacks and paid lunches in the office.
Unlock stock options and own a piece of our success!
Work with the best tools and equipment, setting you up to thrive.
And the best part? Endless growth opportunities await you as we rapidly expand!

If you're passionate about driving change in the FinTech landscape and being part of a company that is shaping the future of digital payments, we invite you to explore opportunities with Paystand.

We understand that no candidate is perfectly qualified for any job. Experience manifests in diverse ways, skills are transferable, and passion is a powerful driver. Your journey and skills are unique, and we value the richness that diverse perspectives bring to our team.

More than a resume, we prioritize a genuine commitment, impactful contributions, and the ability to thrive in our dynamic, collaborative environment. We are enthusiastic about providing you with opportunities to learn and grow within this role. If your experience aligns closely with what we're seeking, we encourage you to apply.

We celebrate the belief that diversity in backgrounds and thoughts fuels better problem-solving and fosters more creative thinking. Our commitment to adding new perspectives to the team reflects our dedication to innovation and inclusivity.

Your journey is important to us, and we look forward to the possibility of welcoming you to our team at Paystand. Feel free to reach out; we can't wait to hear from you.

All roles are on-site only. Only English resumes will be considered.

#LI-Onsite

Qualifications

Minimum of 5 years in a marketing operations role or similar capacity
Strong understanding of marketing automation principles and ability to quickly learn new technologies
Comfortable with experimentation and a willingness to explore new technologies and approaches to improve efficiency
Experience with lead scoring, segmentation, and nurture programs
Strong analytical skills and experience with data analysis and reporting
Excellent communication, collaboration, and problem-solving skills
Ability to work independently and manage multiple projects simultaneously
Fluency in English
Experience with financial technology or B2B payments
Experience working in a fast-growing startup environment
Familiarity with agile marketing methodologies
Experience with AI-powered marketing tools and automation technologies

Benefits

Compensation and perks
Compensation ranging from $92,000 to $140,000 OTE, based on your experience
Enjoy generous PTO and sick leave, because we believe in balance
401(k) retirement plan with employer matching
We've got your health covered with comprehensive health dental and vision insurance plans
Fuel your days with free snacks and paid lunches in the office
Unlock stock options and own a piece of our success!
Work with the best tools and equipment, setting you up to thrive

Responsibilities

We are seeking a highly motivated and experienced Marketing Operations Manager to join our demand generation team
In this critical role, you will be responsible for managing our marketing automation platform (Hubspot), optimizing workflows, ensuring data quality, and providing actionable insights to drive lead generation and pipeline growth
You will work closely with the Head of Demand Generation, RevOps, and the marketing team to streamline processes, improve efficiency, and maximize the impact of our marketing efforts
Below please find the key responsibilities of the role, other responsibilities or duties might be assigned as necessary
Marketing Systems & Tools
Administer and manage integrations across Paystand's marketing systems and tools
Provide user support and user training as needed
Manage system renewals, upgrades, and/or system expansion
Assist in vendor evaluation and contract negotiations
Workflow Optimization
Audit and document existing Hubspot workflows and processes
Identify and consolidate redundant or inefficient workflows
Design and implement new workflows to automate marketing tasks and improve lead routing
Data Management
Develop and enforce data quality standards and best practices
Implement data enrichment and cleansing processes
Lead Scoring & Segmentation
Collaborate with sales and marketing to develop and implement a lead scoring model
Segment the database based on ERP, persona, and other key attributes
Optimize nurture programs based on lead score and segmentation
Lead Funnel Management
Manage and audit the marketing lead funnel in Hubspot
Ensure proper lead routing and track lead follow-up
Optimize the processes for lead capture, processing, routing, and scoring
Conduct ongoing data analysis to track leads in the marketing funnel
Create and manage workflows and forms in Hubspot
Reporting & Analytics
Generate insights into campaign/channel performance through reports and dashboards
Conduct in-depth data analysis to identify trends, opportunities, and areas for improvement
Provide meaningful and actionable insights to improve marketing performance
Sales & Marketing Alignment
Work closely with RevOps to ensure alignment between sales and marketing processes
Support sales enablement efforts by providing data and insights
Help optimize the lead handoff process from marketing to sales
Training & Support
Provide training and support to the demand generation team on Hubspot and marketing automation best practices
Develop and maintain documentation for key processes and workflows

Marketing Operations Manager Job at Paystand in Santa Cruz

Job Type