Job Description

The Digital Learning Experience Lead for Data & AI reports into the Head of Data & AI Learning Solutions, and will identify, recommend, and develop digital learning products that can include high-quality videos, graphics, and microsites.

As the Digital Learning Experience Lead for Data & AI, you will be hands-on developing digital learning solutions and leading learning initiatives, in addition to managing a new digital learning developer team. This is a highly visible role that will work to drive business impact by enhancing the Data & AI skills and knowledge of JPMorganChases' 300k+ employees

Job Responsibilities

Develop engaging and impactful digital learning content on Data and AI topics, tools, and processes
Create high-quality multimedia assets, including videos, graphics, and microsites using tools such as Vyond, Adobe Premier Pro, Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Figma, and Articulate Storyline/Rise
Coach and review Digital Learning Developers' work, providing guidance on instructional design, tools, and ways to increase learning outcomes and impact
Provide consultative support and thought leadership on ideas to best meet learning needs and outcomes in an effective way
Manage complex learning initiatives using Agile Scrum processes while leveraging data to inform decisions and communicate output
Partner with leadership to create a culture where all team members can share diverse perspectives and thrive to produce quality results
Provide recommendations to enhance internal processes to support content inventory, design practices, project execution, and other needs

Required Qualifications, Capabilities, and Skills

Bachelor's/Master's degree in Digital Media Design, Visual Communication, Graphic Design, User Experience/User Interface, Computer Science, Instructional Design and digital marketing or similar degree or equivalent extensive work experience
2+ years of people management experience of distributed digital learning teams
10+ years of hands-on experience designing, developing and troubleshooting learning solutions with various multimedia deliverables such as web, print, video, audio, and graphic
Extensive experience and proficiency in tools for video (Vyond and Adobe Premier Pro), visual design (Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Figma), and learning (Articulate Storyline / Rise). A portfolio demonstrating your work is required.
Strong attention to detail in developing and publishing learning solutions, and ensuring accuracy and quality of content
Strong organizational, project and time management skills, with the ability to work effectively on multiple projects in a fast moving, deadline-driven and agile development environment; demonstrated timely task completion and quality of deliverables
Proven accomplishment in building inclusive partnerships and relationships with customers and internal clients; openness to multiple perspectives; work both independently and collaboratively to achieve outcomes

Preferred Qualifications, Capabilities, and Skills

Extensive experience with expert level of proficiency in web development (CSS3, HTML5, JavaScript Responsive Development), 3d content creation (Blender), and gamification (Unity)
Embrace and actively utilize Generative AI tools, with a curiosity and ability to learn new tools, platforms, and processes
Experience designing for a professional audience to make complex concepts easier to understand and remember, in an engaging way
Strong knowledge in educational technology, adult learning and educational best practices, developing fully accessible digital solutions that meet ADA and WCAG 2.1 levels A-AA requirements

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Qualifications

Bachelor's/Master's degree in Digital Media Design, Visual Communication, Graphic Design, User Experience/User Interface, Computer Science, Instructional Design and digital marketing or similar degree or equivalent extensive work experience
2+ years of people management experience of distributed digital learning teams
10+ years of hands-on experience designing, developing and troubleshooting learning solutions with various multimedia deliverables such as web, print, video, audio, and graphic
Extensive experience and proficiency in tools for video (Vyond and Adobe Premier Pro), visual design (Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Figma), and learning (Articulate Storyline / Rise)
A portfolio demonstrating your work is required
Strong attention to detail in developing and publishing learning solutions, and ensuring accuracy and quality of content
Strong organizational, project and time management skills, with the ability to work effectively on multiple projects in a fast moving, deadline-driven and agile development environment; demonstrated timely task completion and quality of deliverables
Proven accomplishment in building inclusive partnerships and relationships with customers and internal clients; openness to multiple perspectives; work both independently and collaboratively to achieve outcomes

Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions
We also offer a range of benefits and programs to meet employee needs, based on eligibility
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more

Responsibilities

The Digital Learning Experience Lead for Data & AI reports into the Head of Data & AI Learning Solutions, and will identify, recommend, and develop digital learning products that can include high-quality videos, graphics, and microsites
As the Digital Learning Experience Lead for Data & AI, you will be hands-on developing digital learning solutions and leading learning initiatives, in addition to managing a new digital learning developer team
This is a highly visible role that will work to drive business impact by enhancing the Data & AI skills and knowledge of JPMorganChases' 300k+ employees
Develop engaging and impactful digital learning content on Data and AI topics, tools, and processes
Create high-quality multimedia assets, including videos, graphics, and microsites using tools such as Vyond, Adobe Premier Pro, Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Figma, and Articulate Storyline/Rise
Coach and review Digital Learning Developers' work, providing guidance on instructional design, tools, and ways to increase learning outcomes and impact
Provide consultative support and thought leadership on ideas to best meet learning needs and outcomes in an effective way
Manage complex learning initiatives using Agile Scrum processes while leveraging data to inform decisions and communicate output
Partner with leadership to create a culture where all team members can share diverse perspectives and thrive to produce quality results
Provide recommendations to enhance internal processes to support content inventory, design practices, project execution, and other needs

Digital Learning Experience Lead, Data & AI, Vice President

Job Type