Under the auspices of the Office of Institutional Branding &

Strategic Marketing, the Marketing & Communications Department

(MarCom) is responsible for the strategic planning and execution of

internal and external programs that promote CCC's mission,

programs, and special events. MarCom is a CCC-internal creative

center offering solutions to all marketing and communication needs,

working with offices and departments across the District to tell

CCCs story to a wide range of audiences, both internal and

external. The departments mission is to preserve and strengthen the

reputation and brand of CCC through a variety of communication

mediums including print, digital, video, and social.

Under the auspices of the Office of Institutional Branding &

Strategic Marketing, the Marketing & Communications Department

(MarCom) is responsible for the strategic planning and execution of

internal and external programs that promote CCC's mission,

programs, and special events. MarCom is a CCC-internal creative

center offering solutions to all marketing and communication needs,

working with offices and departments across the District to tell

CCCs story to a wide range of audiences, both internal and

external. The departments mission is to preserve and strengthen the

reputation and brand of CCC through a variety of communication

mediums including print, digital, video, and social.

PRIMARY OBJECTIVE

Under the direction of the Director of Marketing Automation, the

Specialist-Marketing Technology (Remote) supports the

digital initiatives of the marketing team from conception through

completion. Remotely oversees the daily operations and tasks

related to CCC's marketing technology product stack, encompassing

CRM, Email, SMS, web, and data tools.

The Specialist-Marketing Technology (Remote) brings to the

role a strong background in MarTech applications and tools,

remotely supporting strategic email and SMS marketing campaigns

across all seven colleges relating to the student enrollment funnel

and ensuring the effective utilization and optimization of digital

marketing strategies to achieve CCC's enrollment goals and

objectives.

ESSENTIAL DUTIES

Remotely monitors and maintains the daily operations of

marketing technology tools and systems, including but not limited

to, Salesforce, Marketing Cloud, Account Engagement, Mogli,

Datorama, and Linvio.

Monitors and maintains Email and SMS communication opt-in and

compliance (CAN-SPAM and TCPA) across marketing tools.

Coordinates, builds, and executes email marketing campaigns,

ensuring timely delivery, audience segmentation, and compliance

with brand and communication guidelines.

Implements SMS and web-based marketing strategies to engage

with prospective students.

Collaborates on the development and upkeep of dynamic content

within digital marketing tools.

Maintains the organization and tagging of content (email

templates, graphics, content blocks, etc.) within tools.

Utilizes CRM systems to track and manage leads, data, and

enrollment information.

Analyzes data and metrics to measure the effectiveness of

marketing campaigns and technology tools.

Delivers data and reports on the effectiveness of marketing

campaigns to internal stakeholders. Helps maintain data connections

for dashboards.

Remotely troubleshoots and resolves any technical issues

related to marketing technology systems.

Collaborates remotely with the OIT CRM team to align with

technical requirements and to organize CRM projects.

Supports implementation of new marketing technology tools, such

as CRM systems, email marketing platforms, and analytics software,

integrating tools as needed to work cohesively in support of CCCs

digital marketing strategies.

Remains up to date on industry trends, advancements and best

practices in marketing technology to enhance CCC's digital

initiatives.

Collaborates remotely with cross-functional teams, including

OIT, Enrollment Management, and Marcom, to ensure seamless

integration of marketing technology.

Assists in providing virtual training and support to staff

members on how to effectively use marketing technologies and how to

leverage these tools for maximum impact.

Assists in developing and maintaining documentation and

training materials for marketing technology systems and processes

for staff members.

Performs related duties as assigned to support the Digital

Hub.

REPORTING RELATIONSHIPS

Reports To Director Marketing Automation

Direct Supervision None

QUALIFICATIONS

Bachelor's degree from an accredited college or university in

marketing, information technology, or a related field (or

equivalent work experience)

Four years of experience in managing marketing technology

tools, including CRM, email marketing platforms, SMS, and web-based

tools

Employees working remote are responsible for providing a stable

internet environment with a connection speed of at least 300

megabytes per second (Mbps).

An equivalent combination of training and experience may be

taken into consideration

Knowledge of enrollment and lead generation strategies in a

higher education setting is a plus

Proficiency in marketing automation software and tools
Aptitude for writing in digital formats
Strong analytical skills to interpret data and metrics for

campaign optimization

Excellent communication and teamwork skills to collaborate

effectively with cross-functional teams

Excellent organizational and administrative skills
Problem-solving skills and the ability to troubleshoot

technical issues

Ability to work within a culturally diverse environment
Ability to attend occasional in-person meetings required
Ability to work remotely and independently. Must be able to

prioritize work to meet deadlines.

Proficiency in the use of Microsoft Office (Word, Excel,

PowerPoint)

Offered salary will be determined by the applicant's education,

knowledge, skills and abilities, as well as other factors such as

internal equity.

Benefits information is found at

https://www.ccc.edu/departments/Benefits/

WE OFFER: Excellent health and welfare benefit package and

long-term savings and investment programs including 403(b) &

457(b) Investment Plans and a pension plan with the State

University Retirement System (SURS) Plan. Generous vacation,

holiday, personal and sick days, and tuition reimbursement. For a

more detailed overview of benefits, please visit the benefits page

of our website.

We are an equal opportunity and affirmative action employer.

Chicago residency is required for all full-time employees within

6 months of hire. Thank you for your interest in

CCC!

TBD

Additional Information

Salary Range: $81,085- $86,086

Qualifications

Bachelor's degree from an accredited college or university in
marketing, information technology, or a related field (or
equivalent work experience)
Four years of experience in managing marketing technology
tools, including CRM, email marketing platforms, SMS, and web-based
internet environment with a connection speed of at least 300
An equivalent combination of training and experience may be
taken into consideration
Knowledge of enrollment and lead generation strategies in a
Proficiency in marketing automation software and tools
Aptitude for writing in digital formats
Strong analytical skills to interpret data and metrics for
campaign optimization
Excellent communication and teamwork skills to collaborate
effectively with cross-functional teams
Excellent organizational and administrative skills
Problem-solving skills and the ability to troubleshoot
Ability to work within a culturally diverse environment
Ability to attend occasional in-person meetings required
Ability to work remotely and independently
prioritize work to meet deadlines
Proficiency in the use of Microsoft Office (Word, Excel,
PowerPoint)
knowledge, skills and abilities, as well as other factors such as

Benefits

Offered salary will be determined by the applicant's education,
WE OFFER: Excellent health and welfare benefit package and
long-term savings and investment programs including 403(b) &
457(b) Investment Plans and a pension plan with the State
University Retirement System (SURS) Plan
Generous vacation,
holiday, personal and sick days, and tuition reimbursement
Salary Range: $81,085- $86,086

Responsibilities

(MarCom) is responsible for the strategic planning and execution of
internal and external programs that promote CCC's mission,
center offering solutions to all marketing and communication needs,
working with offices and departments across the District to tell
reputation and brand of CCC through a variety of communication
mediums including print, digital, video, and social
(MarCom) is responsible for the strategic planning and execution of
internal and external programs that promote CCC's mission,
center offering solutions to all marketing and communication needs,
working with offices and departments across the District to tell
reputation and brand of CCC through a variety of communication
mediums including print, digital, video, and social
Under the direction of the Director of Marketing Automation, the
Specialist-Marketing Technology (Remote) supports the
Remotely oversees the daily operations and tasks
related to CCC's marketing technology product stack, encompassing
CRM, Email, SMS, web, and data tools
role a strong background in MarTech applications and tools,
remotely supporting strategic email and SMS marketing campaigns
across all seven colleges relating to the student enrollment funnel
and ensuring the effective utilization and optimization of digital
marketing strategies to achieve CCC's enrollment goals and
Remotely monitors and maintains the daily operations of
marketing technology tools and systems, including but not limited
Monitors and maintains Email and SMS communication opt-in and
compliance (CAN-SPAM and TCPA) across marketing tools
Coordinates, builds, and executes email marketing campaigns,
ensuring timely delivery, audience segmentation, and compliance
with brand and communication guidelines
Implements SMS and web-based marketing strategies to engage
Collaborates on the development and upkeep of dynamic content
within digital marketing tools
Maintains the organization and tagging of content (email
templates, graphics, content blocks, etc.) within tools
Utilizes CRM systems to track and manage leads, data, and
marketing campaigns and technology tools
Delivers data and reports on the effectiveness of marketing
campaigns to internal stakeholders
Helps maintain data connections
for dashboards
Remotely troubleshoots and resolves any technical issues
related to marketing technology systems
Collaborates remotely with the OIT CRM team to align with
technical requirements and to organize CRM projects
Supports implementation of new marketing technology tools, such
as CRM systems, email marketing platforms, and analytics software,
integrating tools as needed to work cohesively in support of CCCs
Remains up to date on industry trends, advancements and best
practices in marketing technology to enhance CCC's digital
Collaborates remotely with cross-functional teams, including
OIT, Enrollment Management, and Marcom, to ensure seamless
integration of marketing technology
Assists in providing virtual training and support to staff
members on how to effectively use marketing technologies and how to
leverage these tools for maximum impact
Assists in developing and maintaining documentation and
training materials for marketing technology systems and processes
Performs related duties as assigned to support the Digital
Reports To Director Marketing Automation
Employees working remote are responsible for providing a stable

Specialist-Marketing Tech REMOTE

Job Type