At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Join Team Amex and let's lead the way together.

Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term.

How will you make an impact in this role?

The Sr Manager, Amex Offers Industry & Growth Marketing role sits within the Amex Offers Digital Media team. The role will report to the Director, Amex Offers Go-to-Market Strategy and Enterprise Initiatives and will be responsible for our industry event strategy, ensuring we have a robust and strategic presence at important events year-round, and relevant presence in the media. The role plays an important part in ensuring Amex Offers has the attention from the industry to grow awareness and interest in our offerings.

This is a fantastic opportunity for a highly motivated individual to join a dynamic team and immerse themselves in customer-centric marketing to make membership meaningful.

Lead the industry development of Amex Offers, building the strategy for conference, trade show and publications where driving Amex Offers awareness is critical to growth.
Partner closely with Corporate Affairs and Communications to build surround sound coverage, ensuring Amex Offers brand voice and value is present in contextually relevant places
Develop insights in close partnership with Analytics to create and deliver approved claims about Amex Offers for use in industry events and media to earn placements and strengthen perception
Deliver innovative test and learn programs in partnership with Consumer Marketing to drive value for Merchant advertisers, including prospect and social media influencer campaigns
Create event recaps, learnings, and recommendations to socialize and optimize future implementation
Conduct thorough risk and compliance processes with proper controls
Ensure all aspects of the American Express Code of Conduct are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly to meet all regulatory requirements

Qualifications

3 - 5 years marketing experience, including but not limited to; trade show, public relations, traditional and innovative media
Superior organization and planning skills are essential, detail oriented with ability to think “end-to-end”
Strong sense of integrity with ability to handle sensitive issues and maintain complete confidentiality
Excellent oral and written communication with the ability to translate strategic thinking into effective presentations
Experience operating with large cross-functional teams, internal and external partners
Highly collaborative with a demonstrated ability to partner for results and influence effectively across the organization; ability to develop and harness a strong network of colleagues to deliver results
Excellent project management, organizational and process/workflow skills
Ability to efficiently prioritize, solve problems independently, escalate appropriately, manage tight deadlines, and handle changing priorities in a dynamic and fast-paced environment
Strong strategic and intellectual capability combined with creative/innovative thinking
A results driven individual with experience of marketing is ideal
Team player, comfortable working in “white space” and willing to take on incremental responsibilities
Strong proficiency in PowerPoint and Excel
Bachelor’s Degree required

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Qualifications

3 - 5 years marketing experience, including but not limited to; trade show, public relations, traditional and innovative media
Superior organization and planning skills are essential, detail oriented with ability to think “end-to-end”
Strong sense of integrity with ability to handle sensitive issues and maintain complete confidentiality
Excellent oral and written communication with the ability to translate strategic thinking into effective presentations
Experience operating with large cross-functional teams, internal and external partners
Highly collaborative with a demonstrated ability to partner for results and influence effectively across the organization; ability to develop and harness a strong network of colleagues to deliver results
Excellent project management, organizational and process/workflow skills
Ability to efficiently prioritize, solve problems independently, escalate appropriately, manage tight deadlines, and handle changing priorities in a dynamic and fast-paced environment
Strong strategic and intellectual capability combined with creative/innovative thinking
A results driven individual with experience of marketing is ideal
Team player, comfortable working in “white space” and willing to take on incremental responsibilities
Strong proficiency in PowerPoint and Excel
Bachelor’s Degree required

Benefits

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition
We back you with benefits that support your holistic well-being so you can be and deliver your best
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Responsibilities

The role will report to the Director, Amex Offers Go-to-Market Strategy and Enterprise Initiatives and will be responsible for our industry event strategy, ensuring we have a robust and strategic presence at important events year-round, and relevant presence in the media
Lead the industry development of Amex Offers, building the strategy for conference, trade show and publications where driving Amex Offers awareness is critical to growth
Partner closely with Corporate Affairs and Communications to build surround sound coverage, ensuring Amex Offers brand voice and value is present in contextually relevant places
Develop insights in close partnership with Analytics to create and deliver approved claims about Amex Offers for use in industry events and media to earn placements and strengthen perception
Deliver innovative test and learn programs in partnership with Consumer Marketing to drive value for Merchant advertisers, including prospect and social media influencer campaigns
Create event recaps, learnings, and recommendations to socialize and optimize future implementation
Conduct thorough risk and compliance processes with proper controls
Ensure all aspects of the American Express Code of Conduct are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly to meet all regulatory requirements

Sr Manager, Amex Offers Industry & Growth Marketing

Job Type