Digital Systems Specialist

**Digital Systems Specialist**

• *Term | **Permanent Full-Time - Part-Time is possible
• *Rate | **$51,000 - $66,000 + benefits
• *Start Date** | Flexible

Salal Foundation’s mission is to research, test, and scale innovative strategies that nurture transparency, citizen engagement, democracy, and communities living within natural limits. We maximize our effectiveness by supporting organizations and leaders to advance innovative strategic solutions in our priority areas.

A fast-growing Salal program is direct services to mostly new/small mission-aligned organizations to design, implement, and support digital engagement systems. Building and effectively wielding people power is a key aspect and these systems provide a wide range of engagement features. Our support extends beyond the digital system and is customized to each system, with strategy and tactics support, with ongoing prioritized system enhancements to grow with the org.

• *About the Role**:

Working closest with the Technical Director, you will support and increasingly lead the implementation and ongoing support/enhancements of engagement systems as part of our growing engagement systems program. On a small, fast-growing team, there are lots of opportunities to grow and evolve your role to your specific strengths and interests such as system architecture, web design, UI / UX, project planning/management, custom coding, system administration, DevOps, direct user support.

We work mostly with WordPress and CiviCRM, and sometimes Action Network, Salesforce, and Nationbuilder. We regularly use other engagement apps, often connecting to WordPress + CiviCRM. It is ideal but not required that you have experience with CiviCRM.

There will likely be additional activities beyond engagement systems, based on your fit, e.g. wider digital security activities, data management, analytics, technical analysis, etc.

• *Role Benefits**:
• Work from anywhere at just about any time - some availability on weekdays Eastern Time is needed for team syncs.
• Health benefits after 3 months.
• 4 weeks vacation after 3 months.
• Support for telecommunications expenses and essential home office hardware.
• *Key Responsibilities**:

The exact configuration of the role will depend on your skills and interests, so this list is demonstrative.

• Manage WordPress-optimized VPS systems, e.g. Litespeed on Azure or AWS.
• Manage WordPress environments, e.g. errors monitoring/diagnosis, migrations, staging sites, updates, CDN, and firewalls.
• Monitor systems for errors/bugs and when possible proactively address them.
• Identify opportunities for efficiencies / enhancements in systems / team.
• Support defining and implementing solutions to specific requirements.
• Build custom reports and dashboards.
• Setup custom fields and other custom configurations.
• Support current-state audits and solution evaluations by gathering and documenting the functional requirements.
• Support current-state audits and solution evaluations by gathering and documenting the functional requirements.
• Manage app integrations with non-code (and maybe) API / code solutions.
• Manage domains and DNS records.
• Monitor and improve digital/operational security of the organization and occasionally partners.
• Maintain workflow diagrams.
• Recommend improvements to recurring issues.
• Support data security solutions.
• Produce and share client-specific training and documentation.
• Identify and document data and process flows.
• Co-create your role development plan.
• *Possible additional tasks**:
• *Additional responsibilities could be assigned as part of role responsibilities if mutually agreed upon based on interest and skill, such as**:
• Data management, analytics, analysis.
• Web content SEO analysis, strategy, tactics.
• Web design.
• Other activities as relevant and based on skills/interests, e.g. PHP code, SEO, website design, etc.
• *Qualifications**:
• *Essential qualities**:
• A desire to help effect change for our collective future on this planet; Aligned with Salal Foundation’s mission.
• Your own workspace, computer, and internet connection.
• Curious and observant, seek to understand, always learning.
• Be motivated and able to work independently on a variety of projects.
• Able to think and act in a strategic manner.
• Able to work on multiple projects, often with different skills and timelines requirements, and effectively prioritize activities.
• Comfortable taking risks, working in an innovative environment where trying new things is encouraged.
• Accuracy, attention to detail, and an eye to mitigating risk - particularly in releasing new code/features.
• Excellent problem-solving and organizational skills, and a strong aptitude for flexibility and creativity on-the-fly.
• Some time availabilities during Eastern Time weekdays, i.e. Monday - Friday 9 am - 5 pm.
• *Administrative**:
• Track time on specific projects using an app such as Toggl or Harvest.
• *Technical**:
• PHP coding experie