E-Commerce Operations Assistant

Magic Chest is a fast-growing and innovative e-commerce business specializing in licensed Toys. We are looking for a highly organized, motivated, and adaptable E-Commerce Operations Assistant to support our daily operations. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is eager to contribute to a dynamic team.

Key Responsibilities

Inventory Management

Oversee daily inventory levels and ensure stock accuracy.
Organize and update inventory records within our system.
Generate reports on stock status and discrepancies.

Inventory Ordering

Track stock levels and determine reorder points.
Place orders with suppliers and ensure timely deliveries.
Work closely with the purchasing team to prevent stockouts and overstock situations.

E-Commerce Platform Management

Manage and update product on Shopify.
Ensure accurate product descriptions, pricing, and images.
Monitor orders, process returns/exchanges, and troubleshoot platform issues.
Collaborate with the marketing team to optimize product listings and promotions.

Office & Administrative Support

Maintain organized files and office supplies.
Assist with shipping and receiving logistics.
Support general office operations as needed.

Social Media Assistance

Assist with scheduling and posting content across platforms (Instagram, TikTok, Facebook).
Monitor DMs, comments, and mentions — and escalate to the appropriate team when needed.
Help capture behind-the-scenes content and ideas from product arrivals, events, and retail updates.
Collaborate with our marketing team to brainstorm engaging post ideas and trends.

Skills & Qualifications

Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Previous experience in e-commerce or retail operations (preferred but not required).
Proficiency in office software (Excel Sheet, Microsoft Office, Google Workspace).
Ability to multitask, prioritize, and problem-solve effectively.
Customer-oriented mindset with strong problem-solving abilities.
Basic knowledge of POS software (a plus).

Why Join Magic Chest?

Be part of a fast-growing e-commerce business with exciting growth opportunities.
Work in a collaborative, team-oriented environment.
Gain hands-on experience in e-commerce operations.
Benefits include: Health insurance, staff discount, career development opportunities, and more

If you're passionate about e-commerce, love solving challenges, and enjoy working in a dynamic environment, we'd love to hear from you Apply now

Job Type: Full-time

Pay: $20.00-$23.00 per hour

Benefits

Casual dress
Dental care
Extended health care
On-site parking