Franchisee Success & Marketing Coordinator

I am currently recruiting for a Franchisee Success & Marketing Coordinator on behalf of one of my clients—an innovative and fast-growing EdTech organization that operates multiple established education brands across Canada, the U.S., and international markets. With more than 250 locations worldwide, this organization is dedicated to transforming learning experiences and empowering franchise partners through strategic marketing support, strong brand consistency, and best-in-class operational guidance.

This is an exceptional opportunity for a marketing professional who thrives in a franchise or multi-site environment and enjoys building strong relationships while driving local market success. The ideal candidate is proactive, detail-oriented, and passionate about helping franchisees execute marketing strategies that fuel enrollment, visibility, and community engagement.

Important Note

Only candidates with previous Marketing Coordinator experience supporting franchisees or multi-site locations will be considered.

Position Overview

As the Franchisee Success & Marketing Coordinator, you will play a pivotal role in supporting franchise partners across several education brands. Your focus will be to translate national marketing strategies into effective local initiatives—ensuring consistent, high-quality execution across all markets.

You will be responsible for social media coordination, website updates, marketing communication, and day-to-day franchisee support. This role blends relationship management, brand execution, and hands-on marketing coordination.

Key Responsibilities

Franchisee Engagement & Support

• Serve as the primary point of contact for franchisees on all local marketing needs.
• Adapt national campaigns into localized marketing assets that drive enrollment and visibility.
• Provide marketing guidance related to promotions, events, and lead-generation activities.
• Maintain ongoing communication to ensure compliance with brand guidelines.

Local Marketing Execution

• Coordinate localized campaigns, sponsorships, webinars, community events, and affiliate partnerships.
• Support franchisees with both digital and traditional marketing initiatives.
• Monitor and assess local marketing performance to recommend areas of improvement.

Brand Compliance & Quality Assurance

• Ensure all local assets, content, and activities align with brand standards.
• Review and approve franchisee-created materials.
• Help maintain and update brand guidelines and resource libraries.

Social Media & Website Coordination

• Assist in planning, creating, scheduling, and monitoring social media content for franchise locations.
• Coordinate updates to franchisee website pages to ensure accuracy, functionality, and consistency.
• Work closely with the digital team to ensure all online assets reflect brand standards.

Reporting & KPIs

• Track and report on franchisee marketing activities, engagement, and performance.
• Monitor brand compliance across locations.
• Prepare regular updates highlighting successes, trends, and opportunities.

Qualifications

• 2–4 years of experience in marketing coordination, brand support, or franchisee support.
• Required: Experience working within a franchise system or multi-unit organization.
• Strong relationship-building and communication skills.
• Proven ability to manage multiple projects in a fast-paced environment.
• Familiarity with digital marketing tools, CMS platforms, and social channels.
• Strong attention to detail and understanding of brand management.

Why This Opportunity Stands Out

• Work with respected, mission-driven education brands making a meaningful impact.
• Collaborate with a forward-thinking, supportive marketing and operations team.
• Play a central role in helping franchisees grow their presence and deliver exceptional local experiences.
• Join an organization with global reach and significant opportunities for future growth and development.