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Ecommerce Search Evaluator
Vacances Air Canada Air Canada Vacations
**JOB TITLE**: ECommerce Search Evaluator
- *POSITION STATUS**: Permanent
- *DEPARTMENT**: Ecommerce
- *LOCATION**: Montreal
WHO WE ARE
At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team. For over 40 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.
Tasks
- Responsible for all CMS data that makes up the search widget on the Air Canada Vacations website
- Evaluate the relevance and accuracy of search results on the Air Canada Vacations website (destinations, landmarks, hotel names, etc)
- Analyze and provide feedback on the quality of search results to improve search, either at a feature level or in maintenance of data
- Conduct regular audits of search results to identify issues and areas for improvement.
- Collaborate with different stakeholders to ensure relevant data is presented in the search widget
- Use various tools and techniques to assess search results and user experience.
- Stay up-to-date with the latest trends and updates in search engine algorithms and travel industry standards.
- Report findings and insights to relevant stakeholders to support data-driven decision-making.
- *Requirements**:
- Bachelor's degree in a related field (e.g., Marketing, Information Technology, Tourism, or equivalent experience).
- 2 years or more of experience managing web content directly in an ecommerce platform/CMS (i.e. Salesforce, Magento, etc.)
- Solid track record of using sales & analytics data to make well-informed decisions
- Well organised and meticulous
- Excellent verbal and written communication skills (English and French)
- Able to function in a fast-paced environment
- Ability to work autonomously with little supervision
- Strong problem solving skills
- Strong knowledge of Microsoft Office (Word, Excel, PowerPoint)
- Knowledge of web analytics reporting platforms such as Google Analytics
WHY WORK WITH US?
- Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
- Hybrid work model
- We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
- We offer training and development tools to help unlock your full potential
Visit our Careers page for a full list of benefits.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.
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