Director, Strategy and Communications, Digital

Director, Strategy and Communications, Digital & Client Technology Solutions

The Director, Strategy and Communications will be a dynamic and experienced leader to join our team, driving strategic initiatives and leading internal communications efforts to advance Sun Life's digital and technology priorities, with a focus on our Canadian business.

Reporting to the AVP, Technology Strategy and Transformation, Digital and Client Technology Solutions (DCTS), the Director will play a crucial role in shaping and executing the strategic vision while ensuring effective communication of initiatives internally.

Key Accountabilities

Strategy

• Support the development and implementation of strategic initiatives aligned with Sun Life Canada's technology and digital transformation goals.
• Collaborate with senior leadership to translate strategic vision into actionable plans and integrated roadmaps.
• Lead portfolio management for key initiatives, establishing metrics and governance processes.
• Identify opportunities and prioritize initiatives based on business impact and client needs.
• Develop and maintain an operating calendar for strategic planning activities.

Communications

• Create and execute a comprehensive internal communication strategy that showcases the DCTS transformation, innovation and execution success.
• Oversee key internal communications and storytelling initiatives with compelling narratives and content.
• Fuel employee engagement through strategic and innovative internal communications.
• Oversee planning of key events for the DCTS team.
• Lead the use of new communication channels.

Leadership and Collaboration

• Lead and develop a high‑performing team of communications and strategy professionals.
• Foster a culture of innovation, collaboration, and continuous learning.
• Collaborate with cross‑functional teams to ensure alignment and prioritization of strategic initiatives and communication efforts, with the employee experience top of mind.
• Develop and maintain strategic partnerships with key stakeholders and external partners.

What do you need to succeed?

• Experienced communications leader with internal communications and multi‑channel expertise.
• Strong business acumen and understanding of technology trends and industry best practices.
• Strong storytelling skills and an eye for graphic design to support the delivery of impactful communications campaigns.
• Self‑starter with a proactive ability to initiate integrated communications plans, own execution and measure results across multiple channels.
• A proven strategic ability to lead a team to plan, prioritize and collaborate with cross‑functional teams to meet tight deadlines and deliver measurable results.
• Ability to manage and coach team members to help them grow and develop.
• Excellent interpersonal, leadership, strategic thinking and project‑management skills.

Assets

• 10 or more years of experience in communications and strategy roles, with at least 5 years in a leadership capacity.
• Bilingual (English, French).
• Understanding of technology trends and digital transformation.
• Experience in developing engaging digital internal content strategies.
• Experience with multimedia communications, including video or graphic design.
• Experience with preparing executives for a variety of speaking engagement styles (panel, keynote, breakout facilitation).
• Familiarity with Agile/Digital leadership environments.

For Quebec Residents: Bilingualism (French, English, both oral and written) is required as the position includes managing French and English‑speaking staff (Quebec and outside Quebec) and providing daily support to the team.

What's in it for you?

• Great Place to Work Certified for Most Trusted Executive Team in Canada – 2025, 2024 and 2023.
• Great Place to Work Certified for Best Workplaces in Canada – 2025.
• Canada Order of Excellence for Mental Health at Work certification from Excellence Canada. Sun Life is one of only four companies in Canada to ever receive this certification – 2024.
• Top Work Places for Remote Work – Monster Canada – 2024.
• Great Place to Work Certified for Best Workplaces for Women in Canada – 2024.
• Flexible hybrid work model.
• Pension, stock and savings programs to help build and enhance your future financial security.
• Work and professional development that is united by our purpose: to help clients and employees achieve lifetime financial security and live healthier lives.
• A friendly, collaborative and inclusive culture.
• Be part of our continuous improvement journey in developing the next greatest digital enterprise experience.
• Competitive salary and bonus structure influenced by market‑range data.
• The opportunity to move along a variety of career paths with amazing networking potential.

Salary Range: 125,000–195,000 CAD.

Posting End Date: 04/01/2026.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e‑mail a request to

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