Senior Lead - DTC Retail Marketing

In short

As the Senior Lead - Retail Marketing, you will architect, build, and own the full retail marketing strategy for our North American direct-to-consumer (DTC) store fleet, establishing the foundational frameworks and annual roadmap for a new function. This mission is critical to scaling our brand experience, driving traffic and awareness, and ensuring premium brand expression across all physical touchpoints in a period of rapid retail expansion. Reporting to the Head of Brand Experience, North America, with a dotted line into the Head of Retail, AMER, you will operate as a key orchestrator, leading extensive cross-functional alignment, and positioning the function for future people leadership.

Your mission

• Define and build the North America DTC Retail Marketing function from scratch, establishing the core frameworks, processes, and strategic principles for the growing fleet
• Own the annual regional retail marketing strategy and roadmap, ensuring campaign alignment, fleet tiering, and a consistently premium brand expression in-store
• Translate the global retail marketing strategy into a regionally relevant and actionable calendar that integrates local needs, new store openings, and seasonal moments
• Develop the comprehensive in-store messaging strategy, including storytelling hierarchy, seasonal direction, and integration of global and regional campaigns
• Lead the end-to-end marketing strategy for all new store openings, including pre-launch awareness, launch moments, and early lifecycle marketing, and build reusable playbooks for scale
• Partner closely with the Digital Marketing team to define and execute the digital-integration strategy that successfully drives awareness and traffic to the store fleet
• Drive retail team enablement and clear communications, ensuring store teams have full clarity on upcoming marketing priorities and execution needs
• Define the community marketing and high-level event strategy for DTC Retail, collaborating with the Community and Events teams (not owning direct execution)

Your story

• You bring 7+ years of experience defining and driving retail marketing for a multi-door fleet, preferably at a global fashion apparel or sportswear brand
• You are an expert at building net-new functions and foundational frameworks from the ground up, with a track record of setting processes and strategic principles for scale
• Demonstrated ability to be a strong cross-functional leader who can influence and align diverse stakeholders (Visual Merchandising, Digital, Retail Operations) without direct authority
• Exceptional ability to translate complex brand strategy into simple, clear, and high-impact in-store consumer experiences that drive traffic and conversion
• Proven success in developing and executing comprehensive marketing strategies for new store openings and building scalable launch playbooks
• Experience operating in a fast-paced, matrixed environment where you anticipate issues, balance necessary trade-offs, and synthesize various perspectives to achieve the best outcome for the organization

What We Offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.