Senior DTC Customer Service Leader E?Commerce

A leading apparel company is seeking a Sr. Manager, DTC Customer Service to direct a team providing essential ecommerce services. This role requires 5+ years of customer service experience and strong leadership skills. The ideal candidate will manage a contact center, collaborate with senior management, and drive improvement in customer satisfaction. A bachelor's degree is preferred. This position offers a competitive benefits package with a focus on employee well-being. #J-18808-Ljbffr