Customer Success Manager ($65k-90k + Equity) at Fast-growing eCommerce AI platform

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Customer Success Manager

Salary: $65k-90k + Equity

Company Description: Fast-growing eCommerce AI platform

Job Description

Join a rapidly scaling AI-powered platform revolutionizing eCommerce marketing. As a Customer Success Manager, you'll empower Shopify store owners, driving their growth by optimizing AI-driven campaigns and fostering strong client relationships. This role offers direct impact on product strategy and market expansion, bridging innovative technology with real business results.

Location San Francisco, USA

Why this role is remarkable

Directly impact client growth by leveraging cutting-edge AI to transform eCommerce marketing.
Join a rapidly scaling platform, backed by notable founders and experiencing explosive ARR growth.
Shape both product development and commercial strategy as the company expands its US market presence.

What you will do

Onboard and manage relationships with 50+ diverse eCommerce brands, ensuring their success from day one.
Monitor and optimize paid ad campaigns (Google, Meta) to drive measurable ROI for clients.
Provide crucial market insights to the product team and partner with sales to refine go-to-market strategies.

The ideal candidate

Proven experience running successful Google and Meta campaigns for eCommerce brands.
Exceptional relationship-building skills, proactive problem-solving, and clear communication.
Comfortable with design tools and adept at creative troubleshooting for ad campaigns.

How to Apply

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