Hybrid Marketing and General Customer Service Rep.

Job Overview

Are you a dynamic, motivated individual with a passion for marketing and delivering exceptional customer service? We are seeking a proactive Hybrid Marketing and General Customer Service Representative to join our vibrant team! In this role, you will blend creative marketing strategies with top-tier customer support, ensuring our brand reaches its target audience while providing outstanding service to clients. This position offers an exciting opportunity to develop your skills across multiple channels, including digital marketing, social media, and direct customer interactions. If you thrive in a fast-paced environment and are eager to make a meaningful impact, this role is perfect for you!

Every member of our team is required to learn every aspect of the job. Office staff will fill in to operations rolls when staffing shortages happen.

Responsibilities

• Develop and execute multichannel marketing campaigns utilizing SEO, content marketing, social media marketing, and email marketing to boost brand visibility and engagement.
• Manage digital advertising efforts including Facebook Advertising, Google AdWords, and performance marketing initiatives to optimize reach and ROI.
• Provide exceptional customer service by addressing inquiries promptly via phone, email, or chat while promoting our products and services effectively.

Qualifications

• Experience with Facebook Advertising, Google AdWords, Marketing automation tools, and product management is highly desirable.
• Exceptional communication skills with a proactive approach to problem-solving and customer engagement. Join us in a role where your creativity meets strategic thinking! We’re committed to fostering an energetic environment that encourages growth while delivering outstanding service—empowering you every step of the way!

Pay: $15.00 - $23.00 per hour

Expected hours: 20.0 – 35.0 per week

Benefits

• 401(k)
• Health savings account
• Paid time off

Work Location: In person