E Commerce Engineering Team Lead

ECommerce Engineering Team Lead

FGH Business Centre 66-70 Vicar Ln, Bradford BD1 5AJ

Hybrid flexibility: 2 office days per week

ABOUT THE ROLE

The Engineering Team Lead is responsible for building, leading and motivating a high-performing E-commerce software development team whose primary goals are to:

• Ensure timely delivery of road map features, enhancements and bug fixes in line with business goals.
• Provide a robust ongoing maintenance and support service.

ACCOUNTABILITIES

• Scaling, building, leading and motivating a high-performing, self-directed E-commerce development team focused on shared outcomes and measurable business and engineering results and creating an environment that people want to stay in.
• Building and maintaining a high-trust, accountable engineering team culture where team members feel safe to raise issues, admit mistakes and challenge ideas constructively.
• Conducting regular 1:1s, feedback cycles and performance reviews aligned to individual and team goals. Providing coaching, mentoring and professional development opportunities to develop team members skills over time.
• Acting as an escalation point while empowering the team to resolve most issues independently. Ensuring the team owns quality outcomes collectively, Leading post-incident and post-release reviews focused on learning, improvement, and shared accountability.
• Owning the technical execution of roadmap initiatives and leading the adoption of software engineering best practices and standards.
• Fostering strong collaboration with digital experience and UX teams, business stakeholders, software architects, QA and technical specialists to align technology delivery with business objectives. Ensuring progress, risks, and trade-offs are visible and understood by the team and stakeholders.
• Leading structured planning and execution cycles by working collaboratively to estimate, plan, prioritise and oversee software development. Using retrospectives to continuously improve planning, quality, process execution, collaboration and predictability over time and to evolve development practices as team maturity grows.
• Ensuring compliance with all applicable UK regulations such as UK-GDPR, UK Payment Services Regulations and PCI-DSS, Company Policies and FCA Conduct Rules.
• To be always committed to good outcomes for customers.
• To demonstrate behaviours in line with our Company values.
• To take reasonable care for the health and safety of yourself and other persons who may be affected by acts and omissions at work.

ABOUT YOU

• 3+ years’ experience of working as an Engineering team lead.
• Experience of implementing E-commerce systems within a UK online multi-category retail market.
• Strong problem-solving skills and the ability to make informed, timely technical decisions.
• Excellent communication and leadership skills to collaborate with cross-functional teams.
• Ability to work under pressure to tight deadlines with high levels of accuracy.
• Pragmatic, adaptable and results oriented, demonstrating a business value focus.
• Self-motivated and able to operate with autonomy.

ABOUT US: FGH

For over 100 years, Freemans has been at the forefront of home shopping, delivering quality products and exceptional service. We’ve accepted the challenge to transform our business into a modern, digital-first retailer.

With a rich heritage and an eye on the future, we are a forward-thinking, tech-driven online retail business, making fabulous fashion and stylish homewares accessible and affordable for everyone.

Based in West Yorkshire and part of the OTTO group one of the world’s largest online retail organisations, Freemans Grattan Holdings (FGH) is the home of familiar brands such as Freemans, Grattan, Kaleidoscope, and Curvissa.

WHAT WE OFFER YOU

FLEXIBILITY

We offer hybrid working to help you achieve a healthy work life balance. Our full time head office colleagues work a minimum of 2 days per week in the office, allowing the perfect balance between collaborative in-person team work and the flexibility to work from home.

TRAINING & DEVELOPMENT

Turning your job into a career is a real passion for us and our development programmes will enable you to grow in role.

We offer clear career pathways that will show you the way, outlining the skills, behaviours and knowledge needed to perform at the next step.

We invest in our colleagues, giving them all the opportunity to progress. Our inspired leadership programme is aimed at equipping our future leaders to coach, develop, manage change and maintain situational awareness.

INCLUSIVITY

As a business, we depend on a fusion of identities, characteristics, backgrounds, and cultures to fully appreciate our people and our customers. Freemans has a long-standing commitment to ensuring fairness and balance.

Our company is an inclusive organisation where everybody can make the most of their talent and abilities. Our pay, reward, and progression approach is based solely on fairness and merit.

BENEFITS

We firmly believe that we should reward our brilliant people with extensive benefits to help them stay healthy, relax and re-energise, have fun, manage the day-to-day and plan for the future. Here are just some of our great benefits:

• Competitive salaries and annual bonus scheme
• 37 days holiday
• Healthcare cash plan
• Competitive pension scheme
• Life assurance
• Paid paternity and maternity leave
• Incredible staff discounts
• Subsidised Canteen

Ready to apply?

If you’re excited about this opportunity and want to join FGH, click apply now to send us your application.