Operations and Transformation Analyst

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Role Overview

Data Analyst Specialist

You will drive operational excellence and enable business transformation by leveraging advanced data analysis, process mining, and automation technologies such as RPA and AI. The role focuses on identifying improvement opportunities, delivering actionable insights, and implementing solutions that enhance organizational efficiency and scalability. By combining analytical expertise with innovative tools, you will support informed decision‑making and foster a culture of continuous improvement.

Day‑to‑Day Responsibilities

• Analyze operational data to identify trends and improvement opportunities.
• Develop dashboards and visual reports using Excel and Power BI.
• Build and maintain automated workflows with MS Power Automate.
• Manage simple SQL queries for data extraction and validation.
• Manage projects, timelines, and stakeholders to ensure delivery.
• Collaborate with cross‑functional teams to drive process changes.
• Apply problem‑solving skills to optimize operations and reduce inefficiencies.
• Communicate insights clearly to influence decisions and strategies.
• Support implementation of process‑improvement methodologies.
• Explore and apply emerging AI capabilities to enhance process intelligence.

All members enjoy

• Two working days per year volunteering for a local charity.
• Health and Wellness program including healthy food, free health checks, and fun health & vitality activities.
• Flexible hours with the possibility to work from home.
• Career development opportunities: online learning and member development programs.
• Click this link for an overview of all the benefits in your region.

Essentials

• Hold a bachelor’s degree in business, engineering, or a related field and 3–5 years of experience.
• Previous experience in the Financial Services Sector.
• Demonstrate intermediate experience in data analysis and visualization.
• Show advanced proficiency in Microsoft Excel (pivot tables, formulas).
• Have basic knowledge of SQL for data extraction and validation.
• Knowledge of RPA workflows using MS Power Automate.
• Apply intermediate project‑management skills to deliver initiatives.
• Communicate effectively with stakeholders at all organizational levels.
• Exhibit strong problem‑solving and analytical thinking capabilities.
• Understand process‑improvement methodologies.
• Italian native level and English C1 level.

Extras

• Certification in process‑improvement methodologies (Lean, Six Sigma).
• Familiarity with advanced data visualization tools beyond Power BI.
• Basic knowledge of scripting languages (Python, VBA) for automation.
• Previous experience in transformation projects within large organizations.

Our Four Wellbeing Categories

• Connection – Build meaningful connections with other DLL members.
• Health – Manage mental, emotional and physical health.
• Finance – Provide learning opportunities to help members achieve personal financial health.
• Lifestyle – Maintain balance between work and life priorities.

Good To Know

• Due to high volume of applications this requisition may close prior to the posted close date.
• The selection process may involve an assessment.
• Applications via email will not be reviewed. Please apply online via our career website.
• DLL’s referral program applies.
• For more information, please contact our Talent Acquisition Partner Dafne Cardinaux via .

Equal Opportunity Employer

DLL is an equal opportunity employer. We are committed to inclusive, barrier‑free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation. Hiring is subject to successful completion of a background check.

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