eCommerce Business Analyst

Teifi Digital, a Shopify Plus Platinum partner, excels in resolving complex e-commerce challenges. We focus on integrating large catalogs, sophisticated data frameworks, and legacy systems into seamless unified commerce and B2B solutions, delivering unparalleled customer experiences. Our skill in deploying Shopify Plus caters to top-tier merchants in manufacturing, parts, distribution, retail, and B2B, ensuring minimal technical debt and maximized e-commerce revenue.

Role Overview

• You'll play a key role in the design, delivery, and optimization of Shopify eCommerce experiences, working closely with merchants, developers, designers, and project managers. From requirements gathering to Shopify configuration, integrations, QA, and merchant enablement, you'll help launch and evolve storefronts that drive revenue, operational efficiency, and exceptional customer experiences.
• This role sits at the intersection of commerce strategy, technology, and execution, supporting both DTC and B2B Shopify Plus implementations.

Key Responsibilities

• Shopify & eCommerce Platform Configuration
• * Configure and support Shopify and Shopify Plus storefronts, including themes, settings, metafields, and structured data.
• Translate merchant business requirements into Shopify-native and custom solutions.
• eCommerce Requirements & Discovery
• * Partner with merchants and internal teams to gather, document, and validate business, functional, and technical requirements.
• Develop user stories, acceptance criteria, and functional specs tailored to eCommerce workflows (catalogs, checkout, promotions, fulfillment, etc.).
• Quality Assurance & Testing
• * Lead functional, exploratory, and usability testing across storefronts, integrations, and customer journeys.
• Coordinate and support UAT with merchants; document and track issues in tools such as Linear or Jira.
• Systems & Commerce Integrations
• * Collaborate with developers and partners to integrate Shopify with ERP, CRM, PIM, OMS,