E-Commerce Project Manager (Contract)

B2B Ecommerce Without Compromise We are a growing SaaS ecommerce platform supporting mid-market and enterprise B2B businesses across the UK and North America. Driven by a relentless pursuit of excellence, we strip away agency jargon to deliver genuine results with a fast time to value and are offering the chance to make a real impact within a fast-growing B2B ecommerce team. Based in Stockport (just a 5-minute walk from Stockport train station), we are passionate about customer success, innovation, and integrity. As an ecommerce implementation manager at Symphony, you will be responsible for overseeing the delivery of B2B ecommerce projects, ensuring they are delivered on time, within scope, and on budget. You will work closely with enterprise clients and internal technical teams to execute and launch projects successfully. Work with clients to define technical project requirements, scope, and objectives. Work closely with integration engineers and client technical teams to define data flows, integration requirements, and system interactions. Create project plans and timelines. Manage project resources, including team members and vendors. Monitor project progress and ensure deliverables stay on track. Identify and manage project risks and issues. Communicate project status and progress to clients and internal stakeholders. Facilitate project meetings and provide regular status updates. Ensure projects meet quality standards and client expectations. Conduct project reviews and identify opportunities for improvement. Proven experience as a Project Manager delivering technically integrated ecommerce or SaaS implementations. Technical understanding of ecommerce systems, ERP integrations, and data flows. Ability to interpret technical requirements and translate them into clear project deliverables. Strong understanding of project management tools and techniques. Ability to manage multiple projects concurrently. Familiarity with agile development methodologies is a plus. Highly organised with excellent time management skills. An expert communicator, confident communicating with customers via phone and written channels Calm, patient, and empathetic, with a genuine willingness to help others Detail-oriented, organised, and accountable, with strong ownership of entire project deliverables Enjoy a comprehensive benefits package, including: ~30 days of annual leave, plus bank holidays, and birthday leave. ~ Perks such as free breakfast. ~ Private healthcare insurance. ~ Pension scheme. ~ Flexible schedule including 2 days WFH. ~ Referral and wellness programs with our EAP. ~ Symphony Commerce Limited is an equal opportunity employer and values diversity.