E-Commerce Specialist

Marketplace Operations Specialist

About the Job

Continental Marketing Inc. is seeking a Marketplace Operations Specialist to join our team, with a focus on Amazon and Walmart marketplace management. This role supports the day-to-day operations of client accounts across Amazon Seller Central, Vendor Central, and Walmart Seller Center, with a strong emphasis on advertising support, creative execution, and AI-powered tooling.

The ideal candidate has hands-on experience working within ecommerce selling platforms, a working understanding of Retail Media and PPC advertising, and is comfortable using modern AI software to support creative, reporting, and operational workflows. This is not a strategic role, but rather a support-focused position working closely with Account Managers and senior team members to help keep accounts running smoothly and efficiently.

As a marketing agency, we work with a wide range of clients across many product categories, offering exposure to multiple marketplaces, account types, and emerging technologies. This is an in-office position within a professional, collaborative environment.

Responsibilities

Marketplace & Advertising Support

• Assist with Amazon, Walmart, and other channels in advertising execution and reporting.
• Support Sponsored Products campaign setup, maintenance, and performance tracking.
• Assist with promotions, pricing updates, and operational marketplace tasks.
• Help maintain product listings, catalog updates, and content changes.
• Support in-house marketing need as directed.

Reporting & Operations

• Pull, maintain, and update recurring reports for sales, inventory, and performance.
• Support account health monitoring and basic platform issue resolution.
• Work with Account Managers to complete projects and special assignments.
• Provide timely support and follow-through across multiple client accounts.

AI, Creative, and Tooling Support

• Utilize AI-powered tools, including large language models, to assist with ad copy, content updates, reporting summaries, and internal documentation.
• Support image and video creative workflows for advertising using AI-assisted creative tools.
• Assist with organizing, updating, and QA’ing creative assets across platforms.
• Learn and adopt new software tools quickly as part of ongoing process improvements.
• Follow established workflows that incorporate AI, automation, and modern creative tooling.

Requirements

• Experience working in Amazon Seller Central and/or Vendor Central.
• Familiarity with Amazon Advertising, Sponsored Products preferred.
• Understanding of selling products through online marketplaces.
• Exposure to PPC or Retail Media advertising concepts.
• Comfort using software tools, dashboards, and evolving platforms.
• Ability to learn new tools and systems quickly.
• Strong organizational skills and ability to manage multiple tasks.
• Ability to work independently and meet deadlines.
• Adaptable communication style and ability to work with different teams.
• Valid driver’s license.
• Ability to pass a pre-employment background check.

Skills

• Strong time and task management skills.
• Highly organized with strong attention to detail.
• Comfortable working in ecommerce and advertising platforms.
• Comfortable using AI tools for content, reporting, and creative support.
• Clear written and verbal communication.
• Positive, professional, and team-oriented attitude.
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Ability to create and maintain accurate reports in Excel and other systems.

Benefits Include

• Health, dental, and vision insurance.
• Paid time off for vacation, sick leave, and holidays.
• Paid community service day.
• 401K available to full-time employees.
• Gym membership subsidy.
• Dog-friendly work environment.