E-Commerce Manager

Job Summary

We are looking for an experienced Ecommerce Manager to support and grow our UK Amazon activity across our three brands: Brodies, Segafredo and Puccino’s.

The role will be responsible for the day-to-day management and optimisation of our Amazon marketplace activity, including sales performance, advertising, product listings and Brand Stores.

This is an office-based role, which can be based at either our Addlestone or Musselburgh office, depending on the successful candidate’s location.

Responsibilities

Amazon performance and optimisation

• Manage and optimise UK Amazon activity across all three brands
• Support the delivery of sales growth and performance targets
• Track sales and advertising performance, escalating insights and recommendations

Listings, Brand Stores and conversion

• Create, update and optimise product listings, including imagery, copy, variants and bundles
• Support the ongoing management of Brand Stores for each brand
• Assist with SKU selection and rationalisation, focusing on performance and margin
• Identify opportunities to improve conversion rate and average basket value

Advertising and campaigns

• Manage Sponsored Products, Sponsored Brands and Sponsored Display campaigns
• Use a structured approach to keyword discovery and campaign optimisation
• Work with agency partners where required and support campaign reporting
• Monitor ROAS and ACOS, flagging opportunities to improve efficiency

Reviews, ratings and listing health

• Support compliant review generation and monitor customer feedback
• Track listing health and resolve issues in line with agreed processes
• Work closely with Operations to ensure product quality and delivery standards are maintained

Collaboration

• Work closely with Sales, Operations, Finance and Marketing teams
• Support wider ecommerce and direct-to-customer activity where required

Please note that responsibilities may be added or varied to meet the needs of the business.

Experience and Skills

Essential

• Experience managing Amazon UK accounts in a commercial environment
• Working knowledge of Seller Central and Amazon advertising platforms
• Strong attention to detail and a data-led approach
• Experience improving listings and supporting conversion performance

Desirable

• Food and drink, FMCG or consumables experience
• Exposure to Amazon DSP or audience-based targeting
• Experience supporting multiple brands or product ranges

About You

• Commercially minded and keen to develop marketplace expertise
• Comfortable working with data and performance metrics
• Confident using Seller Central day to day
• Well organised and able to manage multiple priorities
• Collaborative and practical in approach

The Details

• Location: Addlestone, Surrey or Musselburgh, East Lothian
• Hours: Full time
• Salary: £30,000 – £40,000 depending on experience

Job Types: Full-time, Permanent

Pay: £30,000.00-£40,000.00 per year

Benefits

• Additional leave
• Company pension
• Free parking
• Life insurance
• On-site parking

Work Location: In person