E-commerce Coordinator

Who We Are

Based in Toronto, Canada Pooch is a fast-growing pet gear company leading the way in functional, problem-solving products for dogs. From everyday essentials to category-defining innovations, we design gear that meets real needs and raises the bar for comfort, performance, and style in the pet industry.

Our Values

We stick together | We do the right thing | We are all entrepreneurs | We are Product obsessed | We tell it like it is | We’ve got our customer’s back.

The Role

We’re looking for an enthusiastic and detail-oriented E-commerce Coordinator to join our growing team and help elevate our online experience. This is a great opportunity to dive into the fast-paced world of DTC retail and make a real impact on how we show up online.

You’ll be at the heart of our digital storefront—supporting product launches, maintaining high-performing site content, and ensuring a seamless customer experience. In this role, you’ll collaborate closely with marketing and customer experience to bring campaigns to life, optimize merchandising, and support data-driven decision-making. If you’re passionate about ecommerce, love digging into the details, and want to learn and grow in a creative, collaborative environment—read on.

Key Responsibilities

• Maintain and update product listings including descriptions, images, pricing, and inventory
• Ensure site content is current, accurate, and aligned with brand standards
• Support new product launches and promotional campaigns across eCommerce platforms
• Monitor site functionality and coordinate with developers or support teams to resolve issues
• Assist in managing online merchandising, cross-selling, and product categorization
• Support reporting on site performance metrics, customer behaviour, and sales trends
• Collaborate with marketing and creative teams to support digital marketing campaigns
• Conduct competitive research and help identify eCommerce growth opportunities
• Coordinate promotional calendars, and product updates across channels

Requirements

• 1–2 years of experience in eCommerce, digital marketing, or a related field
• Working knowledge of Shopify Plus, familiarity with Amazon Seller Central is a plus
• Strong organizational skills and attention to detail
• Proficiency in Excel
• Excellent communication and teamwork skills
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Familiarity with basic analytics tools (e.g., Google Analytics, Shopify reports)

Preferred Qualifications

• Bachelor’s degree in Marketing, Business Administration, or a related field preferred.
• Demonstrated understanding of SEO best practices
• Experience in consumer goods, fashion, beauty, or retail is a bonus

We Offer

• Competitive salary and Paid Time Off package (three weeks’ vacation to start)
• Hybrid opportunity based in Toronto—one in-office day per week
• A thoughtful, fun, and collaborative culture—where your ideas are heard and impact is real
• Full suite of benefits and discounts
• Annual wellness stipend to support your mental and physical well-being
• A fast-paced, mission-driven environment where you’ll learn, grow, and make your mark

Canada Pooch values diversity in its workforce and encourages applications from all qualified individuals. Applicants requiring a disability-related accommodation at any stage of Canada Pooch's recruitment process should contact [email protected]. As required by legislation, Canada Pooch will consult with applications requesting such an accommodation to ensure that Canada Pooch's recruitment process considers their accessibility needs.