We are hiring!

About us https://www.tp-link.com/ca

Founded in 1996, TP-Link is a global provider of reliable networking devices and accessories, involved in all aspects of everyday life. Supplying reliable networking, wireless and surveillance products to businesses in more than 170 countries, we are serving billions of people worldwide!

Join us and experience the difference.

We are a vibrant and innovative workplace where employees are valued and empowered. We love what we do!

Thank you in advance for your interest in TP-Link.

We look forward to reviewing your resume!

Location: On-site | 88 Fulton Way, Richmond Hill, ON

Type: Full-Time | Salary + Bonus + Benefits + Paid Time Off

Reports to: Sales Manager, Ecom

Job Summary

The E-commerce Account Manager is responsible for managing and growing relationships with Amazon.This role involves developing strategies to drive online sales, optimizing product listings, analyzing performance metrics, and collaborating with cross-functional teams to drive e-com business growth. The ideal candidate is detail-oriented, data-driven, and has a strong understanding of e-commerce platforms.

Core Competencies

Customer Focus & Relationship Management
Communication
Attention to Detail
Problem Solving and Conflict Resolution

Key Responsibilities

Collaborate with internal teams and Amazon POC to ensure smooth account operations and sales experience.
Serve as the primary point of contact for Amazon, ensuring both parties (TP-Link and Amazon) needs and goals are met. i.e., Annual Joint Business Planning, Quarterly Business Review
Develop and maintain strong relationships with clients, fostering trust and long-term partnerships.
Work closely with marketing, product, and logistics teams to ensure seamless execution of strategies and improve product branding.
Educate clients on e-commerce best practices, trends, and opportunities for growth.
Identify opportunities for the Ecom team to expand into new marketplaces, product categories, or potential partnerships. i.e., Amazon Alexa Bundle Partnership
Perform other duties as assigned by the team lead.

Qualifications

Bachelor’s degree in Business, Marketing, E-commerce, or a related field.
3+ years of experience in e-commerce account management, online sales, or digital marketing.
Extensive experience in client account management within e-commerce, B2B, digital marketing agency, or sales, an invaluable asset.
Strong negotiation and conflict resolution skills.
Excellent verbal and written communication skills for presenting insights and reports.
Strategic thinker with a proactive approach to problem-solving.
Strong time management skills and ability to prioritize tasks.

Please forward your resume to hr.ca@tp-link.com

In Accordance with the Accessibility for Ontarians with Disabilities Act (AODA), TP-Link Canada strives to ensure that all recruiting processes are non-discriminatory. If you require accommodation, please advise HR in advance of attending the interview.

Only candidates selected for an interview will be contacted. All other applicants are thanked for their interest.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

Job Types: Full-time, Permanent

Additional pay

Bonus pay

Benefits

Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Flexible language requirement

French not required

Schedule

Monday to Friday

Experience

Amazon Account Management: 3 years (preferred)

Work Location: In person

Account Manager – Ecom

Job Type