Ecommerce Specialist

Job Title: E-Commerce Specialist

Location: On Site - Los Angeles, California, United States

Salary: $75,000-$85,000

Skills: E-Commerce, Marketplace Management, Product Listing Optimization, Inventory Management, Excel

About the Furniture and Home Furnishings Manufacturing Company / The Opportunity:

Join a dynamic leader in the Furniture and Home Furnishings Manufacturing sector, serving construction and renovation markets nationwide. This opportunity allows you to drive digital transformation and marketplace growth for a trusted portfolio of products sold through leading wholesale and retail channels. As an E-Commerce Specialist, you will partner with cross-functional teams and own the success of branded products across top digital platforms, shaping the future of online sales and customer experience within the industry.

Responsibilities

• Manage seller and vendor accounts on HomeDepot.com, Lowes.com, and Amazon, ensuring compliance with marketplace policies and procedures.
• Execute product onboarding, setup, and new item launches following retailer-specific workflows.
• Create, update, and optimize product listings to maximize visibility and conversion, leveraging platform content standards and SEO best practices.
• Monitor account health, compliance alerts, chargebacks, refunds, and operational performance across marketplaces.
• Coordinate inventory availability, forecasting, and replenishment to maintain seamless order flow.
• Oversee fulfillment operations, including drop-ship, FBM, and warehouse-based models, ensuring timely shipping and accurate order processing.
• Prepare regular performance reports capturing key KPIs, trends, and actionable insights for internal teams.
• Collaborate with sales, marketing, logistics, and customer service teams to ensure integrated digital operations and administrative support.

Must-Have Skills

• 3+ years of hands-on e-commerce or digital marketplace management experience.
• Direct B2B experience managing major retail marketplaces such as HomeDepot.com, Lowes.com, and/or Amazon.
• Proficient in product setup, launch, and ongoing management of listings on retailer sites.
• Strong Excel and Google Sheets capabilities for data analysis, reporting, and inventory reconciliation.
• Experience coordinating fulfillment processes for e-commerce and drop-ship operations.
• Knowledge of ERP and order management systems.
• Familiarity with digital content portals and compliance tools used by large retailers.

Nice-to-Have Skills

• Background in wholesale, B2B, and B2C e-commerce operations within the furniture or home improvement sector.
• Experience with SEO and digital merchandising strategies for online retail.
• Advanced analytical skills with the ability to interpret performance data and identify growth opportunities.
• Strong cross-functional collaboration abilities to work with marketing, sales, logistics, and customer service teams.
• Proven capability to manage multiple priorities in a deadline-driven, fast-paced environment.