Business Transformation Consultant

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your role and responsibilities

Role Overview

The Management Consultant is a key member of Neudesic's Business Transformation & Strategy (BxS) service line. This role reports to the Director of Business Transformation. This role supports the successful delivery of business-led digital transformation engagements, providing clients with strategic insights, capability analysis, and structured roadmaps that drive measurable business outcomes.

This consultant serves as a trusted advisor to business and technology stakeholders, helping to bridge business strategy with technology execution using business architecture and organizational change management principles. The role also supports pre-sales activities, backlog creation, and helps train and mentor junior consultants.

Key Responsibilities

1. Business Architecture & Strategic Advisory

• Conduct business capability assessments, identifying gaps, inefficiencies, and areas for digital innovation.
• Create and apply business architecture models to align strategic objectives with operational and technology plans.
• Support the development of product visions, solution roadmaps, and opportunity backlogs for clients across industries.
• Translate business goals and market trends into structured transformation plans, in collaboration with BxS leadership.
• Develop and maintain key strategic artifacts, including:
• Business capability maps
• Business process diagrams
• Functional analysis frameworks
• Solution ideation documents

2. Organizational Change Management (OCM)

• Support stakeholder engagement, readiness assessments, and change impact analysis as part of transformation engagements.
• Collaborate with clients to identify change champions, define training needs, and support communication strategies.
• Ensure business transformation recommendations are adoption-focused, combining structural and behavioral change planning.
• Track and help measure change adoption metrics and business value realization post-implementation.

3. Delivery Execution

• Contribute to the delivery of complex transformation projects, ensuring alignment with business goals and client expectations.
• Work with technical teams, including App Innovation and Data & AI, to ensure business needs are properly translated into technology solutions.
• Facilitate workshops and ideation sessions to gather requirements, validate solutions, and shape the future-state vision.
• Support the scoping of transformation initiatives into manageable backlogs, working with delivery leads and product owners.
• Participate in agile ceremonies where needed to provide business context and track progress toward business objectives.

4. Pre-Sales & Sales Support

• Assist in the creation of proposals, client pitch decks, and strategic recommendations that clearly define business impact.
• Contribute to industry-specific POVs and transformation playbooks, working alongside national service line and sales teams.
• Participate in client discovery and strategy workshops, identifying pain points and potential transformation initiatives.
• Help articulate the business case and value proposition of BxS-led engagements to client stakeholders.

5. Thought Leadership & Internal Development

• Support the creation of internal BxS methodologies, toolkits, and reusable frameworks.
• Mentor junior consultants and contribute to the growth of the BxS practice.
• Stay informed of technology and industry trends, helping to ensure client recommendations are future facing.
• Participate in internal initiatives around business architecture enablement, product strategy, or OCM maturity.

As of February 9, 2022, Neudesic has been acquired by IBM and is now being integrated into the IBM organization. As a result, your recruitment process will be managed by IBM, which will also be the hiring entity.

This role can be performed anywhere within the US

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

Qualifications & Experience

• 4+ years of experience in management consulting, business strategy, business architecture, or digital transformation.
• Proven ability to translate business strategy into executable roadmaps and capability models.
• Strong understanding of organizational change concepts, including stakeholder engagement, communications, and training.
• Experience in conducting discovery workshops, business analysis, and backlog creation.
• Exposure to agile delivery environments and cross-functional collaboration.
• Strong analytical, communication, and presentation skills; comfortable interfacing with business and technology stakeholders.
• Familiarity with business architecture tools such as BPMN, capability mapping tools, or enterprise modeling platforms is a plus.
• Experience working across industries or in a specific vertical (e.g., healthcare, retail, energy) preferred.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.