Ecommerce Specialist

Location: Saint-Laurent, QC (Hybrid)

Company: The Hush Shop®

About Hush Shop

Hush Shop is a family-owned fashion house offering a curated world of women’s, teens’, kids’ and baby’s apparel with over 35 in-house brands.

We take pride in creating collections that feel as good as they look, built with care, quality, and a touch of family warmth in every detail.

The Opportunity

As our Fashion E-Commerce Operations Specialist, you’ll take ownership of the day-to-day operations that keep our online business thriving.

From managing product uploads and creating stunning visuals to handling marketplace expansions, customer escalations, social media management, and our online Google Ads and Meta marketing campaigns. You’ll be the organized, creative, and tech-savvy force that keeps everything running day to day operations and growth.

This is an ideal position for someone who loves fashion and/or technology, and organization, and is ready to grow with a fast-moving company. We will train you in all of your responsibilities listed below:

What You’ll Do

Ads & Marketing Management

• Manage Google Ads Optimizations and Facebook/Instagram campaigns.
• Send out our weekly marketing email campaigns (Klaviyo).
• Manage our SEO efforts and process.

Product & Content Management

• Upload and update product descriptions, pricing, and photos on Shopify and other platforms and marketplaces.
• Write product content via AI tools.
• Use creative and AI tools to generate image renders and product visuals.

💬 Customer Experience & Communication

• Oversee customer service via email chat and and social channels when escalated.
• Respond to inquiries, resolve issues, and maintain Hush Shop’s warm, professional tone.

📱 Social Media & Brand Presence

• Manage content scheduling and posting across social channels.
• Coordinate messaging to align with promotions and new collections.

What We’re Looking For

• 2–4 years of experience in e-commerce or customer service, or digital content management.
• Strong attention to detail and excellent written communication.
• Preference for someone with proficiency in Shopify, and digital workflow tools.
• Familiarity with AI tools for content or image creation (e.g., ChatGPT, Claude, Canva, or similar).
• Experience managing social media accounts or scheduling platforms.
• Strong organizational skills with the ability to handle multiple tasks efficiently.
• A proactive, dependable mindset — comfortable taking initiative and ownership.

Why Join Hush Shop

• Be part of a creative, family-owned brand built on quality and care.
• Work directly with senior management and multiple in-house labels.
• On-site with possible remote flexibility.
• Opportunity for growth into senior operations or brand management roles.
• Competitive compensation based on experience.
• We will train you to become our in-house e-commerce expert
• Competitive Salary & Compensation Package (Sick days, WFH, Paid Vacation, Health/Dental/Vision Insurance etc.)
• How to Apply

Send your resume and a short cover note describing why you’d be a great fit to: [email protected]

• Subject line: Fashion E-Commerce Operations Specialist