customer service representative - electronic commerce (e-commerce)

Education: Secondary (high) school graduation certificate. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Answer clients' inquiries and provide information. Screening questions: Are you authorized to work in Canada?. Do you have experience working in this field?. Experience: 1 year to less than 2 years. Employment terms options: Weekend. Health benefits: Dental plan. Disability benefits. Health care plan. Financial benefits: Registered Retirement Savings Plan (RRSP). Other benefits: Paid time off (volunteering or personal days).