Marketing & Experience Specialist

JOB SUMMARY

The Marketing & Experience Specialist supports the creation, execution, and amplification of employee, customer, and community experiences that reflect the EASE’s brand, culture, and values. This role assists the Brand & Enablement Department through event coordination, content creation, social media engagement, and graphic design support, ensuring consistent, high-quality touchpoints across digital and in-person interactions. The Marketing & Experience Specialist works cross-functionally to organize materials, support campaigns, and maintain accurate reporting on engagement trends to help strengthen relationships, drive participation, and enhance overall brand experience.

ESSENTIAL DUTIES

Experience Coordination

• Drive initiatives that strengthen the EASE experience for employees, customers, and communities
• Assist in planning and hosting engagement events, community initiatives, customer meetings, and recognition activities.
• Promote employee culture and wellbeing through wellness programs, events, and educational initiatives
• Help organize gifting, invitations, and appreciation items for employees and customers
• Organize and create inventory management for materials and EASE branded swag
• Manage event materials, supplies, giveaways, and branded swag
• Support philanthropy initiatives by coordinating in-kind and monetary donations, scheduling volunteer events, and organizing volunteers

Marketing and Brand Support

• Utilize Canva to assist with graphic design for internal and external presentations (PowerPoints, social media, emails, etc.)
• Monitor social media channels and help respond to comments and messages
• Assist with updating social media calendar with ideas, trends, or holiday content
• Contribute to marketing campaign planning, brainstorming, and strategy development

Administrative & Reporting

• Assist with organizing digital assets, tracking participation, and maintaining records
• Help compile post-event summaries, survey results and engagement report
• Distribute pre and post event surveys for participation and feedback

QUALIFICATIONS

Education

• High School Diploma or GED required.
• A bachelor’s or associate’s degree preferred.

Qualifications

• Basic understanding of marketing principles and brand
• Excellent communication and collaboration skills

Knowledge, Skills & Abilities

• Proficient in Microsoft Office Suite, Canva, WordPress, design software
• Ability to effectively communicate and collaborate with cross-functional teams
• Strong verbal and written communication skills
• Organization and time management skills
• Team-oriented, supportive, and approachable
• Basic understanding of marketing, communications, or event planning principles
• Knowledge of graphic design tools (Canva or Adobe Suite)
• Enthusiasm for helping others and creating positive experience

PROFESSIONAL

• Maintain a commitment to the mission, vision, and values of EASE Logistics and

demonstrate a commitment to high professional ethical standards.

• Problem solve efficiently and using resources available to find the best outcome for EASE,

our customers and carriers.

• Ability to work in a fast-paced environment by remaining flexible and handling change with ease.
• Set expectations/lead by example in all aspects.
• Demonstrate efficient time management skills by being punctual and reliable.
• Display effective communication skills for both verbal and written correspondence,

ensuring all communication is respectful, professional, and polite.

• Ensure communication and attire are of a professional manner.

DISCLAIMER: This job description is not designed to cover or contain a comprehensive listing of

activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Employees will be notified of any additions or changes to activities, responsibilities, duties or

expectations by their direct supervisor or anyone in a position of authority within EASE Logistics.

EQUAL OPPORTUNITY: Ease Logistics Services LLC is an equal opportunity employer. Each

applicant and employee will be given full consideration for employment and advancement without regard to race, religion, color, sex, national origin, veteran status, age, or disability