Inside Sales Specialist ( Ecommerce | Trade | PRO Accounts)

Inside Sales Specialist ( Ecommerce | Trade | PRO Accounts)

Hourly + 1-3% Commission on Net Sales

Division: Online Sales / Trade Program

Location: Chino, CA (On-site)

Company: KINGSTON

Website: www.kingstonbrass.com

About KINGSTON

For over 25 years, KINGSTON has been a trusted name in luxury-inspired kitchen and bath fixtures. Our faucet and fixtures collections are celebrated for their timeless design, enduring quality, and accessible price point, bringing elevated design to homes, showrooms, and hospitality projects across the country.

As we continue to grow, KINGSTON remains committed to craftsmanship, service, and innovation, bridging the gap between designer-grade style and everyday attainability.

The Opportunity

KINGSTON is expanding our Trade Program, serving interior designers, builders, and contractors across the U.S. We’re seeking a driven Inside Sales Specialist to join our growing Ecommerce and PRO Trade Sales team at our Chino, CA headquarters.

This is an opportunity to represent a respected national brand, work with design professionals, and grow long-term relationships that drive both customer satisfaction and revenue growth.

What You’ll Do

• Develop and nurture relationships with new and existing Trade partners (designers, builders, contractors, and hospitality accounts).
• Manage inbound inquiries, follow up on leads, and convert prospects into active, repeat customers.
• Provide tailored product recommendations and project quotes for design and build professionals.
• Collaborate cross-functionally with Marketing, Operations, and Customer Experience to deliver a premium service experience.
• Track and manage account activity through CRM and Ecommerce platforms (HubSpot, Shopify, etc.).
• Consistently meet or exceed monthly sales and performance goals.

What We’re Looking For

• 2+ years of experience in Inside Sales, Account Management, or Customer Success - ideally within home improvement, design, or building products.
• Strong communication, organization, and relationship-building skills.
• A consultative sales approach with an eye for design and detail.
• Tech-savvy, proactive, and goal-oriented; thrives in a fast-paced, team-driven environment.
• Bachelor’s degree preferred but not required.

Why Join KINGSTON

• Be part of a growing, design-forward brand recognized across the U.S.
• Work in a collaborative and inspiring environment focused on excellence.
• Competitive hourly pay plus commission on all revenue generated.
• Recognition and advancement opportunities as our Trade and Ecommerce divisions expand.
• Comprehensive benefits including health insurance, paid time off, and employee discounts.

Additional Details

• Location: On-site at our Chino, CA headquarters.
• Schedule: Full-time, Monday–Friday, 8-hour shifts.
• Tools & Systems: HubSpot CRM, Shopify, ZenDesk, and LiveChat.

Job Type: Full-time

Pay: $22.00 - $23.00 per hour

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Opportunities for advancement
• Paid time off

Work Location: In person