Marketing Coordinator & Account Manager

Role Summary

The Marketing Coordinator & Account Manager role sits at the heart of Fresh Focus Media’s marketing, creative, and operational engine. This is a highly collaborative, fast-paced position designed for someone who thrives in an agency environment where strategy, creativity, and execution intersect daily.

You will oversee customer projects from strategy through execution, working alongside a team of like-minded but differently talented professionals including designers, developers, marketers, and strategists. This role blends project management, creative direction, and customer relationship leadership, ensuring marketing initiatives are delivered with clarity, quality, and purpose.

You will lead marketing initiatives across branding, websites, social media, and integrated marketing campaigns, managing timelines, deliverables, and communication while ensuring all work aligns with customer goals and business objectives. This role requires someone who can confidently zoom out to see the big picture while managing the operational details that bring ideas to life.

This position offers clear room for growth, leadership development, and expanded responsibility as Fresh Focus Media continues to scale its services, team, and customer base.

Key Responsibilities

Project Management & Customer Delivery

• Lead end-to-end management of marketing projects including branding initiatives, website design, social media, and advertising campaigns
• Scope projects, build timelines, assign tasks, track deliverables, and manage shifting priorities across multiple customers
• Serve as the primary point of contact for customers, translating objectives into clear creative and marketing deliverables
• Monitor project progress, deadlines, and budgets to ensure smooth, on-time, and high-quality delivery
• Maintain organized workflows, documentation, and internal communication to support transparency and accountability

Creative Leadership & Design Direction

• Help set and uphold creative direction across customer accounts in collaboration with internal creative leadership
• Collaborate on branding initiatives including logo systems, brand guidelines, and visual identity development
• Oversee website projects including full websites, landing pages, and digital assets with an understanding of UX/UI best practices
• Review and provide feedback on creative work to ensure consistency, quality, and alignment with brand and marketing strategies
• Stay current with design trends, tools, and digital best practices to continuously elevate output and efficiency

Social Media & Marketing Strategy

• Lead the creation and management of customer social media initiatives from concept through execution
• Develop social media strategies aligned with customer goals, audience insights, and brand voice
• Collaborate with designers and content creators on graphics, captions, campaigns, and storytelling
• Plan, schedule, and manage social media content calendars across platforms
• Review performance insights and collaborate on strategy refinements where applicable
• Lead and support additional marketing initiatives including:
• Email marketing and e-newsletters
• Print marketing such as brochures, flyers, advertisements, and signage
• Integrated marketing materials supporting campaigns and promotions

Team Leadership & Mentorship

• Manage, mentor, and support junior designers, developers, and marketing team members
• Assign work clearly, balance workloads, and support team members in meeting deadlines
• Conduct quality assurance reviews and provide constructive feedback to support professional growth
• Contribute to refining internal creative processes, workflows, templates, and standards
• Foster a collaborative, accountable, and supportive team culture

Cross-Functional Collaboration

• Work closely with developers, graphic designers, copywriters, marketers, and strategists to ensure cohesive execution
• Support customer presentations, strategy sessions, and creative reviews
• Ensure smooth handoffs between creative, marketing, and development teams

Required Qualifications

• 3–5+ years of experience in a collaborative leadership, project management, or senior marketing role (agency experience preferred)
• Strong portfolio demonstrating branding, website design, social media, and marketing creative projects
• Proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator)
• Working proficiency in Canva and Figma, including managing collaborative files and design systems
• Experience managing multiple customer projects simultaneously in a fast-paced environment
• Strong understanding of social media platforms, content strategy, and scheduling tools
• Excellent written and verbal communication skills, with confidence presenting to and meeting with customers
• Proven experience leading, mentoring, and reviewing the work of junior team members

Preferred Qualifications

• Experience with Agile or similar project management methodologies
• Familiarity with common marketing platforms and basic marketing analytics
• Understanding of print production processes and file preparation
• Basic knowledge of WordPress websites is considered an asset

What You Bring

You are equal parts strategist, collaborator, creative thinker, and organizer. You thrive in environments where ideas move quickly, collaboration is constant, and expectations are high. You value teamwork, respect diverse skill sets, and enjoy working with professionals who bring different perspectives to the table. You care deeply about quality while understanding the realities of timelines, priorities, and customer expectations.

You are motivated by growth, both for yourself and for the team around you, and you are excited by the opportunity to grow into expanded leadership responsibilities as Fresh Focus Media continues to evolve.

Why Work at Fresh Focus Media

Fresh Focus Media is a collaborative, fast-paced marketing agency built around the belief that great work happens when talented people with different skills come together around a shared purpose. Our team is made up of strategists, designers, developers, marketers, and problem-solvers who respect each other’s expertise and work closely to deliver meaningful results for our customers. You will be surrounded by like-minded professionals who value quality, accountability, and continuous improvement, while bringing diverse perspectives and talents to the table.

We operate in an environment where ideas move quickly, ownership is encouraged, and growth is supported. At Fresh Focus Media, your voice matters. You will have the opportunity to contribute strategically, expand your leadership capabilities, and grow alongside the company as we scale our services, customer base, and internal teams. We invest in our people, our processes, and our culture, offering long-term career development rather than static roles. If you are looking for a place where collaboration, creativity, and momentum drive real impact, Fresh Focus Media is a place where you can build, grow, and lead.