Senior Manager of Marketing Operations

Description

Founded at the birth of the building automation industry in 1983 as Kele & Associates (now Kele Companies), we became the first building automation distributor to offer an all-inclusive platform. Over the next 40 years, Kele Companies has grown into a world class Building Automation Systems distributor with its headquarters remaining strategically located in Memphis, TN and branch locations positioned in 7 states throughout the U.S. Every member of the Kele Companies team plays a key role in delivering on our promise of: “We Make It Easy.”

We are currently hiring for the role of Senior Manager of Marketing Operations.

Position Summary

We are seeking a Senior Manager of Operations to design and enable our marketing operational practice for Kele Companies. In this role, you’ll serve as the strategic orchestrator behind marketing execution - driving operational efficiency, aligning cross-functional priorities, and ensuring marketing prioritizes measurable business impact initiatives.

You will partner closely with leadership to translate strategy into action, optimize processes, and create visibility into progress, capacity, and results. This is a high-impact role with influence across marketing, sales, products, IT, and finance teams.

As the business grows, this role is structured to expand to include leadership responsibilities, including building and leading a team.

Key Responsibilities

Strategic Operations & Alignment

Act as a strategic partner to marketing leadership, influencing planning, budget priorities, and operational decision-making.
Lead the marketing intake and prioritization process to align resources to ROI and business goals.
Facilitate alignment across marketing, sales, product, finance, and IT through work sessions, planning meetings, and status reviews.
Present marketing operations insights, risks, and recommendations to senior leadership.

Planning, Calendars & Roadmaps

Own the integrated marketing calendar - campaigns, product launches, events, and co-op initiatives.
Track deadlines and ensure milestones are met across teams and vendors.
Build and maintain marketing roadmaps, surfacing capacity constraints and risks in advance.

Process, Governance & Change Management

Develop and optimize SOPs, approval workflows, and operational toolkits.
Lead change management efforts for new systems and process improvements.
Anticipate risks involving compliance, delivery timelines, or financial accuracy and problem-solve proactively.

Technology & Data

Partner with IT and digital teams on MarTech stack strategy and Salesforce administration/enablement.
Serve as the operations liaison for Agile sprint planning - ticket creation, QA, and testing.
Build dashboards and reporting that translate performance data into actionable insights.

Financial & Vendor Management

Own contract workflows, vendor relationships, co-op billing, and marketing spend accuracy.
Partner with Finance to forecast marketing investments and track budget-to-actuals.

Reporting & Performance

Deliver monthly performance reports and executive dashboards on marketing KPIs, ROI, and team capacity.
Translate trends into recommendations for optimization and growth opportunities.
Reinforce accountability and recognition by measuring team performance against goals.

What You Bring

7+ years in marketing operations, project/program management, or creative operations (B2B preferred).
Proven experience building and operating intake processes, calendars, approval workflows, and reporting frameworks.
Strong strategic thinking with the ability to translate vision into execution.
Skilled in Salesforce, project management tools (Jira/Confluence), and marketing analytics.
Exceptional communicator who can lead through influence and drive alignment across teams.
Bonus: experience in industrial/B2B or multi-brand environments with acquisitions.

Why You’ll Love Working Here

You’ll be at the center of marketing strategy and execution - trusted by leadership and relied on by teams.
Opportunity to build scalable systems that shape how marketing operates across brands.
Highly visible role with real impact on growth, efficiency, and performance.

Kele Companies offers all full-time associates the following benefits and perks:

Medical, vision, and dental insurance
HSA
FSA (medical and dependent care)
401(k) with employer match up to 4% with immediate vesting
Employer-paid short- and long-term disability coverage
Employer-paid basic life and AD&D insurance; supplemental life for employees and dependents available
Paid time off and paid holidays
Tuition reimbursement