E-commerce Specialist

We are looking for an eCommerce Specialist will primarily work with our Frank Paxton Lumber Company and Rugby Architectural Building Products sales and branch teams as well as our customers across all locations in North America, with a primary focus on our US business. The eCommerce Specialist will provide education on our eCommerce solutions, and lead customer implementations for both web and Integration (EDI) opportunities. This role will report to the ADENTRA Group Director of eCommerce.

The pay range for this position is $75,000 - $95,000 and includes a 10% additional performance-based bonus

Responsibilities

• Provides leadership and in-field support to the Sales organization with regards to e-commerce capabilities and opportunities to increase customer channel adoption
• Meets with customers on a regular basis to drive eCommerce conversion and penetration within new and existing eCommerce accounts. Performs customer solutions analysis, demos, training, and assists sellers with sales calls, customer implementations, and other support as required.
• Ensure ongoing customer and employee engagement through education on the eCommerce platform to achieve business objectives
• Own the execution of the Paxton Lumber Company eCommerce Channel growth strategy.
• Create and maintain eCommerce training material for sales and customers.
• Perform customer needs analysis and solution optimization to source and qualify new Integrated (EDI, XML, Punchout, PDF conversion) opportunities.
• Successfully train regional sellers and sales leaders to deliver website demonstrations, customer training and perform account set-up’s.
• Assists eCommerce team with website testing of new functionality and enhancements.
• Provide sales and customer feedback back to the eCommerce team to assist with prioritization of solution improvements and fixes.
• Ability to work with and analyze sales reporting and web analytics.

Qualifications (Required)

• Ability to work cross-functionally and with a wide range of employees with different skill sets.
• A self-starter with an entrepreneurial mindset, demonstrating professionalism and a strong drive for results.
• Excellent organizational, interpersonal, and communication (written and verbal) skills.
• Demonstrated strong presentation skills with ability to influence customers and handle objections.
• Knowledge of transactional eCommerce best practices in either a B2B or online retail environment.
• 2+ years successful sales experience.
• 2+ years’ experience selling or marketing eCommerce solutions in a sales or services position.
• Strong hands-on Internet skills and technical experience with proficient overall computer skills.
• Proven experience demonstrating customer service skills, analyzing customer needs and developing requirements.
• Proven project management skills and ability to manage multiple priorities, react with urgency, and reprioritize as needed to meet tight time constraints.
• Strong analytical skills and attention to detail with the ability to turn insights into actions.
• Comfortable working with Microsoft Office products, especially Excel & PowerPoint.

Additional Qualifications (Preferred)

• Bilingual (Spanish, French) is an Asset.
• Experience with eProcurement systems and marketplaces an asset.

Travel Requirements

• Ability to travel overnight on an occasional basis, up to 25%.

About the Company

Since 1914 The Frank Paxton Lumber Company name has been synonymous with quality, service and value. We are a manufacturer, importer and niche distributor of premium hardwood lumber, millwork and architectural sheet goods. Each of our facilities manufactures custom architectural millwork and mouldings, and our extensive network of industry relationships enables Frank Paxton Lumber Company to import or source wood products worldwide, reflecting the company as an industry leader.

We are part of a powerful group of companies, with a network of over 83 distribution centers spanning North America. Our parent company ADENTRA consists of six distinct brands; Hardwoods Specialty Products; Rugby Architectural Products; Frank Paxton Lumber Company; Novo Building Products; Mid Am Building Supply and Woolf Distributing. Our brands work together as North America’s largest and most diverse supplier of specialty architectural building products, which are used to create beautiful spaces where we live, work and play. We have approximately 3100 employees across North America and growing as we are very active in the acquisition of complementary companies. Our North American Head Office is located in Langley BC, Canada.

We offer competitive wages, shift premiums, and health benefits. Benefits include medical, dental, vision, life insurance, short-term disability, long-term disability, employee assistance program, Paid Time Off (PTO), and 401k program with employer match.

ADENTRA and each of its flagship brands is an equal opportunity employer and is dedicated to creating an inclusive environment, welcoming applicants from all backgrounds, experiences, and perspectives. As part of our hiring process, candidates may be required to undergo pre-employment drug testing and background checks unless prohibited by state or local law.

Job Type: Full-time

Pay: $75,000.00 - $95,000.00 per year

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Denver, CO 80216