Infrastructure Technical Program Manager, Global Connectivity Infrastructure Delivery, Fiber Deployment, GCID-FD

About the position

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we’re the people who keep the

cloud running. We support all AWS data centers and all of the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we’re

looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply

chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest

standards for safety and security while providing seemingly infinite capacity at

the lowest possible cost for our customers. And you’ll experience an inclusive

culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services is looking for an Infrastructure Technical Program Manager

to support and deploy one of the world’s largest and most complex

telecommunication networks. The role is responsible for the execution of a

strategic plan to improve the business processes and deployment of hyper-scaled

cloud infrastructure, , pre/post-inspections for design validation, creation of

quality control system and piloting stakeholder communication for delivery

schedules. This opportunity is within the Global Connectivity Infrastructure

Delivery - Fiber Deployment organization, which is responsible for program

management, quality and delivery of fiber capacity for the physical network

solutions that drive Amazon’s internal infrastructure and connect our services

to the world.

Responsibilities

• Reports to the GCID-FD Deployment Manager, and updates regularly with Global

Senior management

• Serve as a key member of the GCID-FD team helping to drive overall network

infrastructure strategy

• Vendor management to deploy on time, measure progress, and rate through

quality Key Performance Indicators

• Develop a focused quality management program that tracks defects, mitigates

risks, standardizes root cause analysis, and implements key performance measures

to rate vendor success

• Establish and utilize reporting mechanisms and provide regular progress

updates on program deployment to management and stakeholders

• Periodically report on the overall network development program status across

the assigned region

• Manage and track approved network plans with internal customers and

stakeholders such as technical business developers or construction vendors until

the infrastructure is in service

• Manage multiple competing cross-functional projects/programs simultaneously,

some on a global scale

• Interact with engineers, technicians, vendors and senior management on a daily

basis

• Audit completed construction work, review fiber test results, and hand-off

completed delivery to internal customers

• Run meetings, create and maintain timelines, and keep large, diverse groups

informed of progress and obstacles

• Anticipate bottlenecks, manage risk and escalations, and balance the business

needs versus technical constraints

• Coordinate access and approvals to security-regulated sites

Requirements

• 3+ years of technical infrastructure

management experience

• Knowledge of best practices and emerging technologies, related to

infrastructure (i.e. network, data center, hardware, software)

• Experience with varying scenarios of infrastructure builds
• Technical skills of either fiber optic outside plant, process

engineering, construction & engineer vendor management or quality control

systems are required.

Nice-to-haves

• Has successfully deployed many large-scale fiber projects in

multiple regions.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave