Volunteer E-Commerce Assistant

Job Overview

We are seeking a dedicated and enthusiastic Volunteer E-Commerce Assistant to support our e-commerce initiatives. This role is ideal for individuals looking to gain valuable experience in online sales, marketing, and volunteer management. The Volunteer E-Commerce Assistant will work closely with our team to enhance our online presence and contribute to our mission through effective e-commerce strategies. This is a hybrid role. You can work from home or onsite.

Duties

• Assist in managing e-commerce platforms, ensuring product listings are accurate and up-to-date.
• Create and upload product listings on approved online platforms
• Write accurate, clear, and engaging product descriptions
• Edit and enhance product photos for professional presentation
• Ensure item details (size, condition, category, price) are accurate
• Update listing status (available, reserved, sold)
• Monitor online inquiries and escalate when necessary
• Maintain organized digital folders and tracking sheets
• Follow SOPs for pricing, branding, and listing standards

Experience

Ideal candidates will possess a blend of skills that enhance their ability to succeed in this role, including

Qualifications

● Reliable internet connection and personal computer

● Has experience with E-commerce platform such as ebay, Amazon or any related platform

● Comfortable using Google Drive, Sheets, or Excel

● Basic knowledge of online selling platforms

● Basic photo editing skills (Canva or similar tools preferred)

● Available for required volunteer hours

Skills

● Strong attention to detail

● Good written communication skills ● Basic digital literacy

● Organization and file management ● Time management and ability to work independently

● Ability to follow structured workflows

● Willingness to learn new systems

Job Type: Volunteer

Pay: £1.00 per year

Benefits

• Flexitime
• Store discount

Work Location: Remote