Digital Training Facility Manager [DTFM] – Fort Snelling, MN (CONUS ) – Digital Training Facili[…]

Overview

Digital Training Facility Manager (DTFM) for Fort Snelling, MN (CONUS) – Digital Training Facility Management (DTFM031). This role supports DoD/Military training and readiness by planning, facilitating, managing, recording, and assessing training for the Training Management Directorate (TMD).

Responsibilities

• Supports oversight of student scheduling, supervision, and training.
• Coordinates facility maintenance and interacts with Enterprise Management System (EMS) Technicians.
• Adheres to EMS guidance to replace monitors, desktop computers, and servers and to verify operation of hardware and software in the DTFs.
• Maintains facility security and equipment operation; assists students in using assets provided in DTFs.
• Monitors and reports the condition and inventory of IT hardware, desks, chairs, and other furniture at site locations.
• Partners with other entities to create secure lab environments.
• Performs hands-on equipment operation and on-site operations.
• Provides metrics and reports to designated Management, Section Leadership, and Stakeholder Staff.
• Provides server and application support and maintenance; maintains superior customer interactions on behalf of the DTF.
• Reports the operational status of the DTF(s) to the chain of command and the Distributed Learning Point of Contact (DL-POC).
• Schedules use of DTFs and provides hands-on assistance to the Army Training Information System (ATIS) Product Manager and EMS staff; coordinates training in DTFs with Soldiers and the DL-POC.

Experience

• 5 years of management experience within IT support and/or IT management (Required).
• Ability to analyze and evaluate trainees to summarize, forecast, identify requirements, screen information, determine eligibility, and propose solutions to challenges.
• Strong written and verbal communication skills to coordinate, schedule training sessions, and prepare clear reports and presentations.

Education

• Bachelor's degree (preferably in Computer Science, Information Systems, Information Technology, Computer Engineering, or related).
• U.S. Citizenship required.
• Excellent oral and written communication skills (This employer participates in the e-Verify program).
• Proficient with Microsoft Office and Adobe products.
• All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG’s designated Security Office.
• Other employment conditions may apply.
• Must be able to submit to and qualify for varying levels of background investigative requirements, up to a Top Secret or "Q" clearance.

Core Competencies

• Teamwork
• Leadership
• Business Acumen
• Communication
• Motivation
• Agility
• Judgment
• Organization

Benefits

• Competitive compensation with benefits including group health insurance, 401(k), vacation/PTO, and pre-tax plans.
• Security clearance considerations and potential for related requirements.
• Referral bonuses and performance incentives as described by ProSidian policies.

Additional Information

• ProSidian is an equal opportunity employer; all applicants are encouraged to apply.
• ProSidian frequently engages with DoD/military sector engagements; requirements may include security clearances (e.g., Secret/NACI) as applicable.

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